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Discover the Latest Trends with HoduSoft at the 12th BPO Innovation Summit & Awards 2023

Hodusoft

Discover the Latest Trends with HoduSoft at the 12th BPO Innovation Summit & Awards 2023 In the dynamic world of Business Process Outsourcing (BPO), staying up-to-date is essential for success. HoduSoft, an innovative provider of unified communications and BPO solutions, will be one of the prominent participants at this event.

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How to get started with AI in 5 simple steps

CommBox

Businesses of all sizes and across all industries need to find the best way to integrate AI technology into their daily business operations. The biggest deterrent of AI is no longer a commitment to innovation, but rather strategic planning – or more accurately – knowing how to get started.

AI 98
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How to prioritize your CX budget

Zendesk

The finance world’s shift to digital has been a long time coming, but its speed accelerated during the pandemic, which means we have a lot to look forward to. Companies need to be prepared, not just for commerce online, but for omnichannel service on new channels to extend your ecommerce reach. Financial Services & FinTech.

CX 52
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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Kolin Porter is the Vice President, Product Innovation at Higher Ed Growth. With more than 15 years of experience in business, finance and accounting, she is also responsible for implementing financial controls and processes. Make sure your employees believe in your core values. Lastly, make it fun! Kolin Porter. HigherEdGrowth.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

She has extensive consulting experience across strategy, innovation, and communication and is a passionate customer champion, who uses customer experience strategy and data-driven insights to solve business problems. Jaakko Männistö is an entrepreneur, Founder, and Omnichannel Customer Experience Professional. LinkedIn : [link].