Transcosmos

JANUARY 7, 2019

Technology has been transforming the workplace landscape over the years with a piece of innovation being added to make the process better. The industrial revolution had business owners build factories with a production line to speed up the manufacturing process. Business and Finance. Customer Service and Support Desk.

Finance 52

Finance Artificial Intelligence Data Entry Manufacturing 52

Hodusoft

MARCH 10, 2022

The changing landscape of business communications accelerated technological innovations in the telecom space. On-premise maintenance translates to having an in-house IT team, infrastructure costs, communication systems downtime (for upgrades), which can mean loss of business making it an expensive proposition. Auto Provisioning.

Invoicing 98

Invoicing Hospitality Hospitality Finance 98

SurveySensum

DECEMBER 2, 2021

Company A may have achieved an NPS score of 50 while it might be considered the market leader in size or pioneer in innovation. However, in the finance industry comprising the insurance and banking sectors, the customer expectation would be centered around perfect customer service. Here is how.

Net Promoter Score 52

Net Promoter Score NPS Text Analytics Hospitality 52

Ameyo Callversations

OCTOBER 27, 2021

A CRM is undoubtedly an advantage for the sales and marketing team, but it also has the potential to ease up the workload of your organization’s finance department. Now, what’s in it for your business? To adapt is the only way to thrive, and to innovate is the only way to boost your bottom line. Isn’t that amazing?

CRM 52

CRM Social Media Customer Relationship Management Sales 52

Zendesk

MAY 3, 2021

The finance world’s shift to digital has been a long time coming, but its speed accelerated during the pandemic, which means we have a lot to look forward to. Sudden shifts in customer needs and business operations revealed the importance of a robust customer experience. Financial Services & FinTech.

CX 52

CX Manufacturing Entertainment Healthcare 52

Callminer

AUGUST 1, 2017

Kolin Porter is the Vice President, Product Innovation at Higher Ed Growth. With more than 15 years of experience in business, finance and accounting, she is also responsible for implementing financial controls and processes. Make sure your employees believe in your core values. Lastly, make it fun! Kolin Porter. HigherEdGrowth.

Contact Center 334

Contact Center Real Estate Start-ups Sales 334

SurveySensum

JULY 14, 2020

She has extensive consulting experience across strategy, innovation, and communication and is a passionate customer champion, who uses customer experience strategy and data-driven insights to solve business problems. Jo Boswell – Customer Experience Innovator, Board Advisor, Executive Coach, CX Influencer.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132