Customer Bliss

MAY 23, 2017

.” To win that award, it beat out the Super Bowl (a pretty large event), the FIFA Women’s World Cup final, and more. Lynn also oversees a lot in her role: marketing, event planning, social media, hospitality and group sales, owner relations, media relations, and more. That is always some degree of challenge.

Sports 57

Sports Customer Experience Hospitality Hospitality 57

Intercom, Inc.

APRIL 29, 2020

If you have radio advertising in your plan, you should expect its effectiveness to drop considerably. Similarly, if you have events planned for this year, you should look to virtual alternatives. Chatbots are enabling them to instantly help local residents verify their eligibility and complete the application process.

Education 228

Education Event Planning Start-ups Healthcare 228

Qualtrics

JUNE 30, 2020

In this series we'll discuss all things digital, digital marketing, digital analytics, digital strategy, and digital customer experience. So this would've been my 15th physical events. So we had it all planned, of course, just like everyone else did. We're all still in the business of building great customer experiences.

Start-ups 26

Start-ups Innovation Government Technology 26