Steven Van Belleghem

MARCH 9, 2021

Four Customer Experience Tactics for Clubhouse. In this blog I wanted to share some easy-to-implement tactics on how you can use Clubhouse for your customer experience strategy. Invite your customers on stage. If you have a Clubhouse event planned, make sure to invite some of your customers onto the stage with you.

Customer Experience 98

Customer Experience Event Planning Social Media 98

Heart of the Customer

APRIL 25, 2018

Along with the incomparable Nancy Porte, I’ll be co-hosting the event. Plans are coming along – you can see the agenda here. The post Join Jim at the CXPA’s Insight Exchange appeared first on Heart of the Customer. Are you going to the CXPA’s Insight Exchange? Look for me at the “We’ve Arrived” welcome mixer. […].

Event Planning 60

Event Planning Customer Experience 60

CX Journey

MAY 3, 2016

The Customer Experience Professionals Association (CXPA) was established in 2011 to support and to advance the customer experience profession, to set standards for the profession, and to increase the visibility of these long-unsung heroes. this impact the customer and his experience?

Customer Experience 40

Customer Experience Event Planning Voice of the Customer Education 40

Customer Bliss

MAY 23, 2017

.” To win that award, it beat out the Super Bowl (a pretty large event), the FIFA Women’s World Cup final, and more. Lynn also oversees a lot in her role: marketing, event planning, social media, hospitality and group sales, owner relations, media relations, and more. Listen and be a good colleague.

Sports 57

Sports Customer Experience Hospitality Hospitality 57

SugarCRM

DECEMBER 15, 2021

2021 was all about being able to see customers and deliver experiences like never before. Sugar challenged the hassles of traditional CRMs by unveiling high-definition customer experiences (HD-CX), a step beyond the traditional 360-degree customer view. 2021 is the year we let the platform do the work.

Event Planning 49

Event Planning Construction AI Sales 49

SurveySensum

OCTOBER 16, 2023

Enhancing Attendee Experience With an in-depth data analysis drawn from post-event surveys, you can now focus on enhancing your attendee’s experience. Because, after all, customer experience is what will primarily drive the success of your event. And that’s human psychology.

Social Media 52

Social Media Event Planning Start-ups Actionable Insights 52

Intercom, Inc.

APRIL 29, 2020

If you have radio advertising in your plan, you should expect its effectiveness to drop considerably. Similarly, if you have events planned for this year, you should look to virtual alternatives. To return to my bank analogy, these are the times when you want to speak to a banker or a client adviser.

Education 228

Education Event Planning Start-ups Healthcare 228