CRM Customer Experience Customer Service Direct Marketing 
Taylor Reach Group
OCTOBER 14, 2020
If you agree that the above is a reasonable measure of expertise, then you should consider The Taylor Reach Group for your contact center, customer experience transformation initiatives. Experience. All Taylor Reach consultants have between 20 -44 years of contact center leadership and management experience. CRM Magazine.
Aquire
JUNE 7, 2021
For example, how to use Acquire to offer first-rate customer service on Facebook is a product-led piece that helps Acquire improve the customer journey. This has changed the way that businesses need to market products to their customers. What is product-led content exactly?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
SugarCRM
SEPTEMBER 26, 2019
The unified communications company wanted to get as much as possible out of its customer experience platform. So the team created configuration after configuration — first to gain a deeper understanding of critical internal processes, and eventually to address areas specific to the customer and partner experience.
SugarCRM
MARCH 6, 2020
Recent findings from Forrester show that two-thirds of Australian brands still struggle to deliver outstanding customer experiences. Too often, customer experience (CX) strategies sit siloed in different departments. SugarConnection isn’t just another customer experience conference. Why the discrepancy?
Comm100
NOVEMBER 14, 2017
When you are doing your job well, knowledge matters – and in the customer service industry, that is even truer than in others. The service sector as a whole has experienced steady but sustained growth over the past decade (approx. Free Download] 50 Customer Service Training Activities for Live Chat and Telephone Teams.
Expert insights. Personalized for you.
103 
Let's personalize your content