SurveySensum

OCTOBER 11, 2023

It offers robust analytics and reporting features , including sentiment analysis and text analytics, to help users gain deeper insights from survey data. Delighted seamlessly integrates with popular CRM and business tools, streamlining data management.

Sentiment Analysis 52

Sentiment Analysis Text Analytics Net Promoter Score NPS 52

Confirmit

AUGUST 7, 2019

Confirm supports Market Researchers who are increasingly challenged to mine the wealth of information from multiple feedback channels - including social media, CRM systems and unstructured data sources. Leading MR agencies use the Confirmit Horizons platform as the engine of their business. Market Research Videos.

Unstructured Data 40

Unstructured Data Sentiment Analysis Social Media Engineering 40

SurveySensum

DECEMBER 1, 2021

You will need dedicated NPS software with innovative survey distribution channels, specific analytic and reporting features to conduct successful NPS surveys. Your software should allow you to save this data in your CRM, help desk, and billing systems and trigger workflows immediately. to help you make the most of your NPS survey. .

NPS 52

NPS Net Promoter Score Sentiment Analysis CRM 52

Hodusoft

DECEMBER 21, 2023

A seamless blend of technological innovations with human interaction reveals the intricacies of challenges and opportunities faced by financial enterprises. Innovative features such as sentiment analysis and speech recognition are instrumental in elevating customer engagement, resulting in higher satisfaction rates.

Compliance 64

Compliance Customer Satisfaction Sentiment Analysis Omnichannel 64

SugarCRM

MAY 10, 2022

We’ve since expanded SugarPredict’s powerful AI capabilities by adding sentiment analysis, designed to supercharge every sales and service interaction with the power of knowing each customer and prospect emotional state and intent. SugarCRM Named a Leader in 2021 Nucleus Research CRM Value Matrix. We Made Bold Moves.

Sentiment Analysis 26

Sentiment Analysis CRM Customer Relationship Management B2C 26

SugarCRM

JUNE 6, 2022

Our virtual event allowed us to connect with customers in a meaningful way to uncover the latest Sugar innovations, glean inspiration from fellow users, and formulate an equation for success with Sugar to address those challenges. Year of Innovations You Need and Asked for. Let’s see how we have managed it! The Path Forward.

Sentiment Analysis 26

Sentiment Analysis Artificial Intelligence CRM Outlook 26

SurveySensum

JUNE 24, 2019

Presence of Text & Sentiment Analysis unlike traditional feedback surveys. No response will remain unnoticed as it will be automated with your CRM system to tackle customer grievances. And NPS is making it possible with innovative algorithms to analyze text and sentiment of the consumer.

Net Promoter Score 40

Net Promoter Score Artificial Intelligence NPS Sentiment Analysis 40

Hodusoft

JANUARY 10, 2024

This innovative approach to telephony is rapidly gaining traction among hosted service providers and the hosted PBX industry is witnessing a boom. And one of the front-runners in this transformation is the hosted IP PBX system. Here are some trends and developments to watch out for: 1.

Sentiment Analysis 52

Sentiment Analysis Artificial Intelligence Customer Satisfaction Technology 52

SurveySensum

FEBRUARY 10, 2022

Identify themes with Text and Sentiment Analysis. To achieve the same, deep dive into the customers’ open responses and run text and sentiment analysis. Learn more about the AI-enabled Text and Sentiment Analysis tool. Identify common themes from qualitative feedback with sentiment analysis.

NPS 52

NPS Net Promoter Score Sentiment Analysis Touchpoint 52

SurveySensum

FEBRUARY 3, 2022

Identify themes with Text and Sentiment Analysis. To achieve the same, deep dive into the customers’ open responses and run text and sentiment analysis. Learn more about the AI-enabled Text and Sentiment Analysis tool. Identify common themes from qualitative feedback with sentiment analysis.

NPS 52

NPS Net Promoter Score Sentiment Analysis Touchpoint 52

SugarCRM

OCTOBER 11, 2022

Sentiment Analysis takes the guesswork out of the picture, flagging at-risk accounts without making you sift through individual emails and interactions. We are experts in automation, gurus at process management, and leaders in digital innovation. Increase Customer Retention. Ever wonder what your customers are thinking?

Sales 26

Sales Artificial Intelligence Sentiment Analysis Social Media 26

Intercom, Inc.

MAY 22, 2019

We tie them to your CRM events so you’re triggering the measurement at the right point and the right time. So your behavioral analytics are relevant, your support ticket data are relevant, your Intercom attributes, that CRM metadata are relevant. Deepa: It was chaos! This is a wonderful thing.

Voice of the Customer 199

Voice of the Customer Net Promoter Score Machine Learning ML 199

SurveySensum

AUGUST 3, 2023

Imagine you run a B2B marketing software company that provides innovative marketing solutions to small businesses. and share them across multiple channels such as email, WhatsApp, In-App, CRM, and more. Utilize sentiment analysis for deeper insights from customer comments. Are there any pain points that need addressing?

B2B 52

B2B NPS Text Analytics Net Promoter Score 52

SurveySensum

OCTOBER 10, 2023

Dedicated CX consultants for handholding support Great customer support Text and sentiment analysis to understand the emotions behind the open-ended responses Automated tagging and grouping Budget-friendly Send surveys via multiple channels Customer Review Source Pricing The prices for this tool start from $99 per month. per month.

Actionable Insights 52

Actionable Insights Start-ups NPS Customer Feedback 52

Lumoa

AUGUST 8, 2023

Try to ask questions for things that you aren’t already tracking in your CRM or other business tool, so that the information is important and the survey is kept light. Sentiment analysis: This is a method of using natural language processing and text analysis techniques to determine the emotional tone behind a customer’s response.

Customer Feedback 83

Customer Feedback VOC Net Promoter Score NPS 83

SurveySensum

FEBRUARY 11, 2022

The innovative text analysis extracts trends and patterns from feedback. . It features innovative text analysis that helps you analyze a huge amount of customer feedback in minutes. It can be easily integrated with your existing CRM for smooth operation. Attractive design with a wide range of filters and options.

Close the Loop 52

Close the Loop Touchpoint NPS Customer Feedback 52

SugarCRM

SEPTEMBER 23, 2019

MasterSolve is a business and technology consultancy with deep expertise in CRM, marketing automation and customer engagement. The opportunity to be a sponsor is our way of supporting a dynamic community of innovative minds. Next up in our SugarConnection partner Q&A series: MasterSolve. First things first: Who is MasterSolve?

Sentiment Analysis 24

Sentiment Analysis Artificial Intelligence Machine Learning Social Media 24

SurveySensum

MAY 18, 2023

Identify areas of your business that require improvement or where you can innovate to stay ahead in the market. SurveySensum Features: Customizable surveys with a range of question types, including open-ended and closed-ended questions Text and Sentiment Analysis to analyze and interpret survey results quickly and accurately.

Retail 52

Retail Customer Feedback Net Promoter Score NPS 52

Qualtrics

OCTOBER 28, 2020

Text analysis - where conversations are taking place, or qualitative research has been conducted, text analysis finds common words, phrases and trends. This is also linked to sentiment analysis - a customer’s positive, negative or emotive word choices can tell you how a customer feels.

Social Media 34

Social Media Sentiment Analysis Close the Loop Engineering 34