Totango

FEBRUARY 23, 2024

Bitter tech rivals put aside their differences to create world-changing innovations. And a team focused on customer acquisition partners with a function focused on retention to maximize customer lifetime value and foster growth. Here are three key takeaways from the podcast.

Customer Acquisition 92

Customer Acquisition Sales CRM Innovation 92

Totango

DECEMBER 7, 2023

This integrated focus affords pods the unique ability to understand market needs, identify best practices, nurture advocates, and collaborate on innovation related to a targeted audience while also being agile in their approach and execution. Our hypothesis is that NPS is going to improve for each vertical,” Hodges said. “We

Sales 90

Sales Scorecard NPS Customer Acquisition 90

Beyond Philosophy

FEBRUARY 10, 2020

Innovation to imitation is down to weeks. New Sales Growth: This area includes increases in sales, market share, or new customer acquisition. New Sales Growth includes expanding your offerings to capture a new type of customer. Business Growth has been a challenge for many businesses.

Hospitality 172

Hospitality Hospitality Business Growth Customer Acquisition 172

Experience Investigators

FEBRUARY 1, 2022

Customer experience management means caring about the employees who are designing, delivering and driving customer journeys. It also means tapping into their ideas around innovation for the customer experience. . This can lead to thinking investing in “customer experience” is not worth it because nothing changes.

Customer Experience 136

Customer Experience CXM Net Promoter Score Customer Experience Management 136

SurveySensum

JULY 6, 2023

You’ve poured your heart and soul into creating captivating marketing campaigns, investing substantial resources in driving customer acquisition. Yet, despite these efforts, you notice a decrease in sales and declining customer loyalty. Even as a retail giant , Reliance Trends struggles with customer retention.

Customer Satisfaction 52

Customer Satisfaction Retail Social Media Net Promoter Score 52

SurveySensum

JULY 6, 2023

You’ve poured your heart and soul into creating captivating marketing campaigns, investing substantial resources in driving customer acquisition. Yet, despite these efforts, you notice a decrease in sales and declining customer loyalty. Even as a retail giant, Reliance Trends struggles with customer retention.

Customer Satisfaction 52

Customer Satisfaction Retail Social Media Net Promoter Score 52

SurveySensum

SEPTEMBER 5, 2023

A positive SaaS experience facilitated by cutting-edge SaaS feedback software leads to satisfied, loyal customers who not only stay but also become your advocates. These satisfied users aka promoters enthusiastically recommend your software to others, driving customer acquisition for your business.

Actionable Insights 52

Actionable Insights Customer Experience NPS Net Promoter Score 52