18% Growth Unlocked: Text Analytics Uncovers Challenges in Mutual Fund
SurveySensum
JANUARY 4, 2024
The truth is, that NPS holds significant weight in measuring customer loyalty and fortifying retention strategies. Let me tell you something straight, NPS is a very important metric when it comes to gauging customer loyalty and boosting retention. For the category ‘Information/Knowledge’ the NPS score was -12.
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