DMG Consulting

APRIL 15, 2020

DMG Consulting Releases Future Contact Center Outlook, 2025 – 2040. What: Releases Future Contact Center Outlook, 2025 – 2040. Background: DMG Consulting LLC , a leading provider of contact center, back-office and real-time analytics market research and consulting services, today released Future Contact Center Outlook 2025 – 2040.

Outlook 62

Outlook Contact Center Artificial Intelligence Text Analytics 62

Intercom

JULY 25, 2022

Intercom sponsored Harvard Business Review Analytic Services to conduct a survey of 317 business leaders across a range of industries, including manufacturing, healthcare, technology, financial services, and more. Businesses lack the connected tools needed to provide personal, in-context communications.

Artificial Intelligence 104

Artificial Intelligence Outlook Machine Learning Manufacturing 104

Totango

MAY 17, 2022

We’ll walk you through what customer relationship management B2B software is, what its benefits are, and a list of the top CRM companies, including the outstanding features and best uses for each. These benefits help make CRM apps one of the most critical technology tools for B2B sales teams. What is a B2B CRM?

B2B 80

B2B Sales CRM Artificial Intelligence 80

SugarCRM

JANUARY 10, 2023

Sales automation provides a great way for companies to simplify repetitive, time-consuming tasks like data entry and customer communications. Sales automation is the technology that automates repetitive sales tasks so reps can focus instead on relationship building and closing deals. What Is Sales Automation?

Sales 26

Sales Data Entry CRM Artificial Intelligence 26

SugarCRM

MAY 11, 2023

The adoption of new channels and technologies, such as consumerization of B2B, reduction in layers of distribution, the Internet of Things (IoT), Analytics, and AI, are disrupting traditional business models and creating new opportunities for growth. We have a wealth of experience and success stories that we share with our customers.

Manufacturing 26

Manufacturing CRM Construction Invoicing 26

SugarCRM

NOVEMBER 24, 2020

What percentage of your customers leave reviews? In a broad sense, customer relationship management software captures and analyzes data. Products like Sugar Sell zero in on individual consumers, tracking all aspects of current, past, or potential customers’ interactions with your company.

E-commerce 49

E-commerce Social Media CRM Outlook 49

Zendesk

OCTOBER 12, 2021

Sales technology has come a long way from the Rolodex and the post-it note. All that constant communication is made possible in part by Customer Relationship Management (CRM) technology. Sales reps use CRM systems to capture every interaction, keep contact info up to date, and manage accounts of all sizes.

CRM 98

CRM Outlook Sales Social Media 98