Customer Service Florida Innovation Technology 
Fonolo
NOVEMBER 13, 2018
Have you been searching for the best customer service conferences to attend in 2019? We’ve made the case before that conferences offer customer service professionals a host of rewards, including valuable knowledge, product exposure, and the opportunity to build new relationships. Where: Marco Island, Florida.
Fonolo
MAY 10, 2023
Attending contact center conferences and live events is an excellent way to keep up with technology and best practices in this rapidly changing industry. Consider attending an industry event if you’d like to sharpen your management and customer service skills. You’ll be glad you did!
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Callminer
DECEMBER 17, 2019
Many companies are coming up short with customer support. “Only 26% of consumers responded positively when asked if they believe customer service centers provide great support, compared to 49% who did not.” “When asked what the most frustrating aspect of a customer service experience is, over a third of U.S.
Hodusoft
JUNE 30, 2022
Industry trends, especially in communication technology, have been fast-paced over the last few years. Held in Florida, this annual event brought together 300+ exhibitors and 200+ speakers for the conferences. HoduSoft participated in the global networking event showcasing its innovative UC products. Automates mundane tasks.
Fonolo
APRIL 23, 2019
And we at Fonolo know how to kick things off: We’ll be exhibiting at the highest-rated event for contact center professionals: ICMI’s 2019 Contact Center Expo and Conference, taking place May 13-16 at The Diplomat Beach Resort in Hollywood, Florida. How to Reduce Contact Center Costs AND Improve Customer Service.
Beyond Philosophy
JANUARY 3, 2017
Employees’ actions, including expressing themselves face-to-face and through digital means, directly and indirectly impact much of what we understand about customer experience-based emotion and memory, leading to downstream behavior. What Rosenbluth said holds up two decades after first being published.
Customer Service Life
JUNE 26, 2017
I had a fantastic time at the 2017 Contact Center Expo and Conference in Orlando, Florida. Chip Bell did a fantastic job of wrapping up the conference and inspiring us to deliver a customer experience that sparkles. Disney U: How Disney University Develops the World’s Most Engaged, Loyal, and Customer-Centric Employees by Doug Lipp.
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