Hodusoft

MAY 5, 2019

We have created a contact center software called HoduCC that allows you to manage large call volume with optimal customer service efficiently and effectively. Recently, we served the ready-to-use HoduCC- omnichannel Contact Center Software to GUO Transportation Ltd. GUO Transportation Company Ltd.

Transportation 40

Transportation Contact Center Omnichannel Business Growth 40

Aquire

MAY 24, 2021

According to the International Air Transport Association, demand for air travel decreased by 65.9 At the same time, the surge in cancellations and travel restrictions caused by the pandemic created a dramatic influx in demand for airline customer service. Redefining the airline customer experience.

Customer Service 105

Customer Service Net Promoter Score Social Media Omnichannel 105

Comm100

FEBRUARY 15, 2022

It’s all the product of the on-demand economy, which has come to dominate across industries and has forced organizations to rethink the way they do business and provide customer service. But the recent pivot toward on-demand services has paid dividends for those companies that have adopted this economic model.

Customer Service 52

Customer Service Social Media Manufacturing Transportation 52

Zendesk

SEPTEMBER 27, 2022

Secretary of Transportation, said of this summer’s travel woes. Things have gotten so bad that on September 1, the Department of Transportation launched an online dashboard to help air travelers keep track of cancellations and delays. Among the airlines’ biggest customer frustrations? Create better CX with omnichannel service.

CX 52

CX Social Media Transportation Omnichannel 52

Ameyo Callversations

JUNE 19, 2022

Recruiting experts/suitably skilled agents to execute their tasks helps reduce time, effort, and errors and saves the company from bad customer interaction. It provides better customer service as agents from multiple remote locations work together to create a satisfactory customer experience. Enhances Customer Service.

Contact Center 52

Contact Center Transportation Customer Loyalty Social Media 52

Comm100

AUGUST 23, 2018

In other words, why invest in chasing after customer expectations when you could be shaping those expectations yourself? This blog post is not about the top customer service trends to watch out for in 2018. What we have compiled here is a list of today’s industry-leading customer service examples.

Customer Service 40

Customer Service Hospitality Hospitality Omnichannel 40

Zendesk

MARCH 6, 2023

But to make a good impression, passenger transportation companies need to take an honest look at their customer experience and prioritize needed changes to modernize their experience for the next generation of sightseers, vacationers, business travelers, and digital nomads.

Transportation 52

Transportation CX Omnichannel Social Media 52