9 Key Differences Between Transactional and Relationship Customer Surveys
PeopleMetrics
APRIL 15, 2021
Voice of Customer (VoC) programs use two types of surveys to gather customer feedback: relationship surveys and transactional surveys. The best VoC programs use both. Discover our award-winning Customer Experience (CX) blog: [link]. Sign up for more PeopleMetrics LIVE! sessions: [link].
Let's personalize your content