SurveySensum

MAY 9, 2022

How to Leverage Positive Customer Feedback: Top 7 Ways. After going through many CX instances and business ideas, we collated the top 7 ways to leverage positive customer feedback to boost your business. . The top 7 ways to leverage positive customer feedback. We got some great clients because of this simple question *wink.

Customer Feedback 52

Customer Feedback CX NPS B2B 52

ClientSuccess

APRIL 4, 2018

Mentor Questions. We recently launched a new segment of the series that focuses on 7 mentor questions for the frontline CSM. Question 1. Question 2. Question 3. For those just joining our blog series CSM from the Trenches, welcome. I love that; as our clients are successful, we’re successful.

Customer Relationship Management 40

Customer Relationship Management Customer Relationship Innovation Start-ups 40

ClientSuccess

OCTOBER 17, 2018

Mentor Questions. CSM from the Trenches has a segment of the series that focuses on 7 mentor questions for the frontline CSM. One of those questions asks, “ What is one customer success best practice you’ve applied in the last few months that has had a positive impact on your success in your role?

Start-ups 56

Start-ups Customer Relationship Management Innovation Customer Relationship 56

Comm100

NOVEMBER 8, 2017

This blog post will take you through a series of good customer service skills that you should look for when hiring live chat agents, and will give you some tips on how to spot these skills in your candidates. Before you look for expected live chat agents, knowing how much agents do you need is of great importance. Download Now.

Customer Service 42

Customer Service Start-ups Construction Customer Satisfaction 42

Qualtrics

MAY 4, 2020

When you don’t have hours to devote to becoming a survey-creation guru, a quick guide to the essentials is a great way to get started. Here’s how to make a survey that’s easy for respondents to complete, hits the research questions you’re interested in, and produces data that’s easy to work with at the analysis stage.

Start-ups 58

Start-ups Construction 58

Qualtrics

AUGUST 11, 2020

Crafting survey questions is both art and science. Fortunately, we’ve got a raft of tips to help. And writing effective questionnaire questions is the first step. Essential for success is understanding the different types of survey questions and how they work. Survey question types. Multiple choice.

Government 52

Government Entertainment Hospitality Hospitality 52

Comm100

JUNE 13, 2018

Use these tips and best practices to make this year’s busy shopping season the most lucrative one yet. When considering these questions, be sure to collaborate with your customer service department, as they are the most familiar with customer pain points. For retailers, this old saying rings tried-and-true. Source: Statista.

E-commerce 53

E-commerce Social Media Retail Customer Service 53