C3Centricity

AUGUST 21, 2023

Introduction: [Capture the reader’s attention by highlighting the importance of employee empowerment and engagement in driving organizational success. Explain how organizations that […] The post Empowering Employees for Success: Fostering a Culture of Empowerment and Engagement first appeared on c3centricity.

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Comm100

AUGUST 21, 2023

Across schools in North America, a spotlight has rightfully been put on diversity, equity and inclusion (DEI) within admission practices and policies. However, enrollment data suggests that, despite recruitment efforts, there’s much more to be done. As an example, there is a 31%-point gap in college enrollment between 18- to 24-year-olds in the highest and lowest family income quartiles.

Education 52

Education 52

SurveySensum

AUGUST 21, 2023

Are you struggling with retaining your existing SaaS customers? You’re not alone. Many businesses encounter this challenge at some point in their journey. However, the good news is that some have managed to double their revenue through effective customer retention strategies. Would you like to know How? In SaaS businesses, subscription deals are offered where customers pay either monthly or yearly to use their software.

Customer Retention 52

Customer Retention B2B Close the Loop NPS 52

Hodusoft

AUGUST 21, 2023

HoduSoft Participating in The 11th CNC EXPO 2023- Showcasing Cutting-Edge Communication Solutions In today’s increasingly interconnected world, businesses must be equipped with advanced communication solutions. Effective communication solutions are the cornerstone of success for businesses across various industries. Knowing the importance of staying at the forefront of technological advancements, HoduSoft, a pioneer in communications software solutions is all set to participate in the 11th Annua

Contact Center 52

Contact Center Innovation Manufacturing Omnichannel 52

Speaker: Jason Cottrell

Brands used to look for a vendor who could do everything. Over time, one vendor was no longer enough to meet a brand’s needs, and they added, added and added. Now they need all their vendors to work well together. That’s composable, and only some will make the cut. As customers — and your board — expect you to be in new channels and to rapidly adapt to shifts in the market, the need for true composability is more crucial than ever before.

Technology

Zonka Feedback

AUGUST 21, 2023

While customer actions like purchases, returns, complaints, and requests can provide feedback to some understanding, the most effective way to obtain valuable information is by directly asking customers for feedback. Customer satisfaction surveys offer a powerful tool to measure satisfaction, improve your products and services, and foster customer loyalty and retention.

Customer Satisfaction 52

Customer Satisfaction Customer Loyalty 52

MyCustomer Experience

AUGUST 21, 2023

Value matters. Many companies say they want to deliver value to customers. We also hear tech executives say that they want to deliver value.

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Intercom

AUGUST 21, 2023

You satisfy your customers, but can you satisfy our curiosity? With Brittany Page , VP of Customer Success at Billy. Please tell us a little bit about your company and what you do there. I am the VP of Customer Success at Billy, an all-in-one compliance platform. We automate the requests, reviews, and renewals of certificates. Which celebrity would be really great at your job, and why?

Compliance 52

Compliance Customer Service AI Sales 52