Entertainment Machine Learning Social Media Technology 
Taylor Reach Group
JULY 17, 2017
MGI research found that 45 percent of work activities could be automated using current technologies; 80 percent of that activity is attributable to existing machine-learning capabilities. Facebook has patented a technology through which your ability to repay a loan is determined by your social network.
ECXO
APRIL 10, 2024
The undeniable correlation between Quantum Physics and CX Apart from the entertaining analogies I have described between quantum physics and customer experience, there is a direct connection. This is evident in the power of online reviews, social media shares, and word-of-mouth recommendations.
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Intercom, Inc.
DECEMBER 31, 2019
He suggested that “we are in the middle of a dramatic and broad technological and economic shift in which software companies are poised to take over large swathes of the economy.”. Here, we trace some of the biggest trends and stories in technology over the past decade, and try to find a narrative to make sense of it all.
Ameyo Callversations
SEPTEMBER 8, 2021
In the age of chats and social media, the call center is still a key to manage customer queries. However, the increased popularity of social media and chats has not diminished the value of the traditional customer service channel, i.e., voice. The agent entertains the caller and ends it with a call disposition.
Ameyo Callversations
OCTOBER 22, 2021
As the world becomes more technological and digital with the changing dynamics, Conversational Artificial Intelligence (AI) is enabling businesses to reduce communication friction between humans and computers. Understanding real-time natural language will transform how we interact with intelligent machines and applications.
Aquire
AUGUST 27, 2021
Technology is constantly upgrading which created a new type of personalization that takes things one step further “hyper-personalization” If you’re a marketing professional, you’ve probably been using standard personalization practices to attract, engage, and convert visitors into customers. So, let’s dive in.
C3Centricity
SEPTEMBER 24, 2017
I was giving a talk earlier this month in which I mentioned that technology is an enabler not a disruptor of business today. During the presentation at BPW I talked about the fact that technology is seen as the disruptor in business today, but it isn’t. Beverage manufacturers are getting into entertainment in a big way.
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