Execs In The Know
MAY 4, 2023
The brand specializes in designing and manufacturing high-quality bicycles for children. I began my career in the hospitality industry focusing on weddings and I loved it! These exceptional bicycles have taken the market by storm, capturing the hearts and imaginations of children and parents alike.
CSAT.AI
JANUARY 18, 2022
Full service restaurants (particularly upscale dining) Food manufacturing Tech and cellular Luxury retail. According to The American Customer Satisfaction Index (ACSI) Full Service Restaurants and Food Manufacturing companies are the industries with the highest scores for 2021. . Industries with the Best Service.
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Zendesk
MAY 17, 2022
If companies want to increase profitability and brand loyalty, they need to use customer feedback (like CSAT scores) to their advantage. CSAT vs. Customer Effort Score (CES) vs. Net Promoter Score® (NPS). Hospitals: 69. Manufacturing. Food manufacturing: 80. Online travel agencies: 74.
SurveySensum
JULY 14, 2020
He specializes in CX Strategy, Customer Journey Mapping, CX Program Management, CX Consulting for Insurance, Manufacturing, Retail, Telecom industries. He has over 25 years of experience with expertise in Business Transformation, Customer Experience, and Retail/Hospitality. LinkedIn : [link] /. Website : [link]. Website : [link].
SugarCRM
SEPTEMBER 5, 2019
Subtract the percentage of detractors from the promoters. For instance, an NPS survey shows 50% of your customers are promoters, and 20% are detractors. Your NPS score is 30 (50%-20% = 30). What is a good Net Promoter Score? NPS scores range between -100 and +100. Hospitality, Travel, Restaurants: 53.
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