support-for-agents ai-copilot 
Intercom
APRIL 10, 2024
Intercom is leading the industry into a new era of AI-first Customer Service, and today we’re excited to reveal our latest breakthrough innovation – Fin AI Copilot. And now, for the more complex questions that require an agent, we’re applying the same innovative AI to make your teams even more efficient.
Intercom
APRIL 18, 2024
Last week, we announced our latest breakthrough innovation: Fin AI Copilot , a personal AI assistant for every support agent. It represents a huge leap forward in the customer service space and will completely change the way support teams work. Fin AI Copilot changes all of that.
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Intercom
APRIL 11, 2024
Every support rep wishes they had their own personal AI assistant in the inbox, right? Now you can with our latest groundbreaking product release, Fin AI Copilot. Spoiler alert: agents were spending way too long in the inbox manually searching for answers). Want to learn more about Fin AI Copilot?
Intercom
APRIL 10, 2024
The era of AI-first Customer Service is here, and it will lead to happier customers and more strategic customer service teams. It’s already clear that AI will reshape society, just as major technology breakthroughs have done in the past. What is AI-first Customer Service? Technology doesn’t go backwards. This is real.
Intercom
APRIL 11, 2024
Intercom continues to lead the way in building the future of support with our AI-first Customer Service platform. Following up on the groundbreaking release of our Fin AI Agent last year, we have now launched Fin AI Copilot , which gives every customer service agent their own personal AI assistant.
Logicalware
NOVEMBER 23, 2023
It’s safe to say that AI has been on everyone’s lips throughout 2023. In fact, it has been so ubiquitous that Collins dictionary even named AI the word of the year in 2023. Yet, a burning question remains; What does the future hold for AI? AI is not a passing trend; it’s here to stay.
CSAT.AI
FEBRUARY 8, 2023
With the internet buzz around ChatGPT making so much noise it’s easy to miss that AI tools have been a part of customer service for a long time. based AI tools out there (like Jasper and Youchat and Google’s not-yet-available-to-the-public Bard powered by LaMDA ). Generative AI may be able to address some of these problems.
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