ProProfs

MAY 4, 2023

This is according to the 2021 Gallup survey for employee engagement , which also revealed that as many as 14% of the employees actually go out of their way to hurt their organization. View Safety & Compliance Assessments Related Read: How to Create a Workplace Safety Quiz Employee Surveys Online quizzes can double as engaging surveys.

Net Promoter Score 52

Net Promoter Score Start-ups Sports Innovation 52

Qualtrics

APRIL 18, 2019

Every employee is an internal customer to HR departments because they provide employee relations, training, benefits, and mediation. The relationship goes two ways because other departments also serve them by complying with HR rules and aiding in the hiring process. Common survey questions may include: (on a scale of 1-10).

CX 48

CX Start-ups Technology Technology 48

Zendesk

DECEMBER 13, 2021

New hires should already be familiar with their compensation package via HR, but if your reps are working on commission, it’s a good idea for them to have this information handy. That means sales, marketing, product development, HR, and C-suite. Sales playbook template. Download template. Compensation package.

Sales 98

Sales B2B Start-ups CRM 98

Help Scout

OCTOBER 30, 2018

Or HR, if that’s your fancy.). Before recruiting anyone, think about the makeup of your teams, and run a demographic and inclusion survey so you have real data to work with. It’s OK to use templates, but absolutely change them up for each person you reach out to. Thanks, Google. 6 tips for recruiting like a human.

Engineering 40

Engineering Start-ups Close the Loop Gaming 40

Experience Investigators

JANUARY 5, 2022

C-level leadership is thrilled, and the customer experience program you helped develop was instrumental to this success. This meant starting or reinforcing a strong Voice of the Customer (VoC) program , including specific ways to gather customer feedback, like regular surveys, in-app feedback mechanisms, and ongoing input.

Customer Experience 134

Customer Experience Customer Journey Map Close the Loop Voice of the Customer 134

Experience Investigators

JANUARY 10, 2023

This meant starting or reinforcing a strong Voice of the Customer (VoC) program , including specific ways to gather customer feedback, like regular surveys, in-app feedback mechanisms, and ongoing input. Guide] Interactive Customer Journey Map Template Spreadsheet. Related Resources: [Guide] Employee Journey Map Template.

Customer Journey Map 52

Customer Journey Map Customer Experience Close the Loop CX 52

ClearAction

NOVEMBER 16, 2023

A) Customer Participation Today Survey fatigue and response rates are ongoing challenges, as customers are almost constantly asked to give feedback for both business and personal purchases and interactions. On the positive side, managers are typically engaged in closing the loop with dissatisfied survey participants.

VOC 62

VOC B2B Close the Loop Non-Profits 62