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Nowhere to Go But Up: Bold AI Predictions for 2022

Uniphore

However, in artificial intelligence (AI), the feeling is anything but cautious. While the rest of the world was scrambling to course-correct in the wake of the global pandemic, AI was undergoing nothing short of a revolution. Emotion is the Next AI Frontier. Video-based AI software is the answer to that demand.

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VOZIQ Rebrands Itself to VOZIQ AI; Launches a Dedicated AI Center Excellence (ACE) for Clients

VOZIQ

Reston, VA, October 13, 2021: VOZIQ, an AI-powered predictive customer retention solution provider, announced the launch of its redesigned website with a new domain address – voziq.ai Continuous innovation through ACE, established for EVERY client, minimizing the dependency on Data Science, BI, and IT resources.

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IVAs Role in Delivering a Great Service Experience

DMG Consulting

There’s nothing like a worldwide pandemic that requires people to social distance to emphasize the mission-critical nature of intelligent, artificial intelligence (AI)-based, omni-channel self-service solutions.) Innovative IVA vendors are applying these advances to their solutions, delivering feature-rich, user-friendly offerings.

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Current Status of Speech (and Text) Analytics

DMG Consulting

Product Innovation. And due to technical and operational innovations, many IA vendors are replacing their transcription engines with newer and more effective ones that improve the effectiveness of their own offerings. Analytics-enabled QM has been talked about for at least 12 years and has been available to some degree for 10 of them.

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Everything You Need To Know About Trending E-commerce Sectors

MattsenKumar

billion by 2021, growing with a CAGR of 10.3%. To keep the existing customers, e-pharmacy players are doing the following: Leveraging AI and ML to predict customer behavior and suggest products (Vitamins& Supplements). With AI, players can now recommend products . billion by the end of 2021. Valued at $115.07

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Top 20 Most Popular Customer Centricity Posts of 2020

C3Centricity

Businesses offer constant innovation and novelty, so this has made us all more impatient and critical. Are you too hoping that technology and specifically artificial intelligence (AI) and machine learning (ML) will save your business? These are being more data-driven, being more innovative, being more collaborative and agile.

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Top 20 Most Popular Customer Centricity Articles of 2020

C3Centricity

Businesses offer constant innovation and novelty, so this has made us all more impatient and critical. Are you too hoping that technology and specifically artificial intelligence (AI) and machine learning (ML) will save your business? Of course, it is also a great read if you work in the CPG / FMCG industry. #12.