Sprinklr

JULY 9, 2021

Our world-class team is constantly finding innovative ways to raise the bar even higher to enhance the customer experience with our industry-leading artificial intelligence (AI). Software development is also a team sport. Today, we’re spotlighting Justin Garrity, who shared his thoughts on working at Sprinklr.

Artificial Intelligence 91

Artificial Intelligence Sports Social Media Innovation 91

Execs In The Know

MARCH 13, 2023

“We have enabled blended channel, moved workflows and conversational AI into the contact center, and allowed guests and hosts to see their support tickets online. More options: Turo offers a wide range of vehicles to choose from, including luxury cars, sports cars, and trucks. Our largest contact type is billing.”

Transportation 88

Transportation Non-Profits Sports Hospitality 88

Lumoa

OCTOBER 31, 2018

Some hints: big data, omnichannel, personalisation, AI and organizational culture. Despite the human brain’s remarkable inability to distinguish the artificial from the real, organizations will still need to find the magic balance between technology-faced and human-faced experiences. data security, gig economy, AI, machine learning).”

CX 64

CX Customer Experience Machine Learning Artificial Intelligence 64

SurveySensum

MAY 20, 2020

With this new AI-powered virtual experience, Amazon customers can now try on thousands of lipstick products, save photos on their devices to share with friends and ultimately purchase with greater confidence. Use of robots using AI and emotional intelligence is going to be the future world. Contactless operations.

Social Media 52

Social Media Customer Experience Healthcare Non-Profits 52

Steven Van Belleghem

DECEMBER 6, 2021

And with AI becoming more powerful, future behavior can be predicted. . As digital transformation, big data, and artificial intelligence facilitate frictionless, highly-personalized digital interactions, consumers will commit more fully to the technological behaviors they adopted during the pandemic.

CX 123

CX Customer Experience Non-Profits Social Media 123

SurveySensum

JULY 20, 2023

Mina and Her Sporting Goods Store Mina runs an awesome online store for sporting goods. For example, adopting e-commerce platforms, or leveraging artificial intelligence to personalize customer experiences. Not to mention the AI and analytics technologies retailers use to personalize the shopping experience.

Retail 52

Retail Customer Feedback CX Social Media 52

Neosperience

JANUARY 4, 2022

In a context where the world of sport is constantly growing, but at the same time in need of change, the emergence of innovative technologies , the diffusion of new tools and their use have become factors of enormous importance for the growth and evolution of the sector. Technological trends on the methods of involvement of sports fans.

Sports 52

Sports Technology Technology Artificial Intelligence 52

Steven Van Belleghem

SEPTEMBER 13, 2023

The “Nike Fit” application is also available through augmented reality (AR) and artificial intelligence (AI) to measure customer’s feet. Customers can track their health, workouts, access personalized training programs, get priority access to sporting events, and much more through these apps.

Sports 117

Sports CX Artificial Intelligence Innovation 117