Neosperience

FEBRUARY 27, 2023

Mountain tourism: innovation and challenges Mountain communities , in which more than half of Italy’s territory falls, constitute a territorial system endowed with a great tangible and intangible cultural heritage. Gamification is an innovative way of increasing audience engagement and can be applied to various products and services.

Innovation 52

Innovation Technology Technology Artificial Intelligence 52

Fonolo

NOVEMBER 11, 2022

Contact centers are dynamic, evolving workplaces, which makes industry trend spotting an exciting sport — sometimes prone to error — but always full of discovery! AI-powered advanced speech recognition and natural language processing (NLP) allows IVR and chatbots to handle much, MUCH more sophisticated conversations and transactions. .

Contact Center 87

Contact Center Artificial Intelligence Text Analytics Predictive Analytics 87

Sprinklr

JULY 9, 2021

Our world-class team is constantly finding innovative ways to raise the bar even higher to enhance the customer experience with our industry-leading artificial intelligence (AI). What is Sprinklr’s approach to innovation? Software development is also a team sport. What attracted you to work at Sprinklr?

Artificial Intelligence 91

Artificial Intelligence Sports Social Media Innovation 91

UJET

DECEMBER 10, 2020

Contact centers have more in common with sports teams than you might think. Virtual Agents are designed to be your human agents’ Pippen or Harrison or Gehrig (pick your sport). And you can leverage Virtual Agents’ artificial intelligence (AI) to level up your customer experience in a big way.

ML 72

ML Customer Service AI Sports 72

UJET

DECEMBER 10, 2020

Contact centers have more in common with sports teams than you might think. Virtual Agents are designed to be your human agents’ Pippen or Harrison or Gehrig (pick your sport). And you can leverage Virtual Agents’ artificial intelligence (AI) to level up your customer experience in a big way.

ML 72

ML Customer Service AI Sports 72

Execs In The Know

MARCH 13, 2023

It is the world’s largest car sharing marketplace and has been named Fast Company’s 10 Most Innovative Companies in Transportation. “We have enabled blended channel, moved workflows and conversational AI into the contact center, and allowed guests and hosts to see their support tickets online.

Transportation 88

Transportation Non-Profits Sports Hospitality 88

SurveySensum

MAY 20, 2020

To survive this pandemic, marketing managers need to adapt to resilience, innovation, agility, empathy and emotion and position themselves at the forefront of the longer-term shifts in consumer behavior resulting from this crisis. Use of robots using AI and emotional intelligence is going to be the future world.

Social Media 52

Social Media Customer Experience Healthcare Non-Profits 52