AI CRM Innovation Predictive Analytics 
SugarCRM
OCTOBER 24, 2023
In today’s business landscape, it’s hard to find an organization that operates without CRM tools, even in its primitive forms. However, with recent technological advancements, Artificial Intelligence (AI) and Machine Learning (ML) capabilities have become infused in all sorts of tools, and CRMs are no exception.
SugarCRM
MARCH 28, 2024
However, such strategies cannot be crafted without a complete and clear set of data that can be collected and processed with the help of a CRM solution. How can CRMs help manufacturing companies develop cohesive and effective sales and customer engagement strategies? We’ll be sharing some insights below.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
SugarCRM
JULY 15, 2021
And what better way to make a difference if not through innovation? For us, innovation nurtures growth, simplifies the lives of employees all over the world, and removes an extra boring task from their daily lift. Aided by machine learning (ML) and artificial intelligence, innovation is just a creative and “opportunistic” team away.
Lumoa
APRIL 28, 2024
You can even find opportunities for cross-selling, upselling, or personalized promotions by using real-time insights and trends generated by AI. Platform Overview Medallia is a cloud-based CX management software that provides survey features, sentiment analysis, social listening, and AI-powered insights.
Zendesk
OCTOBER 5, 2022
Since taking advantage of Zendesk’s self service and AI features, Unity’s resolution time has decreased by seven hours , and the company is able to meet its SLA of solving 75 percent of tickets with two responses or fewer. Turning customers into loyalists requires a more innovative approach to customer relationship management.
SugarCRM
OCTOBER 17, 2023
AI technology has revolutionized the way organizations carry business worldwide. Most AI applications, however, revolve around facilitating sales and marketing operations. Companies that flirt with generative AI experience higher customer satisfaction, productivity, and overall growth rates.
ECXO
APRIL 29, 2024
It’s a fascinating tale of desire, aspiration, and constant innovation. They’ve employed AI, machine learning, and data analytics to gain deeper insights into customer behavior and deliver personalized experiences. Now, let’s talk innovation. Then, we have chatbots and AI-powered virtual assistants.
Expert insights. Personalized for you.
26 
Let's personalize your content