Intercom

MARCH 9, 2023

For years, the industry has lauded the potential for AI and machine learning to radically transform the way we work, especially as advancements in computing power and data storage made it possible to train larger and larger models. Over the past couple of months, we shipped a few AI-powered features to 160 customers.

Customer Service 64

Customer Service AI Machine Learning Technology 64

ECXO

APRIL 10, 2024

The undeniable correlation between Quantum Physics and CX Apart from the entertaining analogies I have described between quantum physics and customer experience, there is a direct connection. Leverage data and technology to offer personalized recommendations, customized experiences, and tailored communication.

CX 109

CX Customer Experience Social Media Sentiment Analysis 109

SugarCRM

JANUARY 18, 2021

Growth of AI in Recent Years. Over the past decade, news cycles have increasingly included stories about artificial intelligence and machine learning. Many people have come to rely on these technologies — possibly without even realizing it. The Perception of AI for Businesses: 2017. Those in the U.S.

Artificial Intelligence 49

Artificial Intelligence Machine Learning AI Entertainment 49

DMG Consulting

AUGUST 16, 2022

The market is experiencing a major shift from the self-service systems of old—touch-tone-based or speech-enabled interactive voice response systems (IVRs)—to the new generation of conversational artificial intelligence (AI)-based IVAs. IVAs Are Essential for an AI Transformation. IVAs Are Good for Agents and CX.

Contact Center 48

Contact Center Artificial Intelligence AI ML 48

Aquire

AUGUST 27, 2021

Technology is constantly upgrading which created a new type of personalization that takes things one step further “hyper-personalization” If you’re a marketing professional, you’ve probably been using standard personalization practices to attract, engage, and convert visitors into customers. So, let’s dive in.

Artificial Intelligence 52

Artificial Intelligence Machine Learning Social Media Predictive Analytics 52

SugarCRM

SEPTEMBER 26, 2019

Artificial Intelligence (AI) has been a topic of fascination of science fiction fans for many years, and it’s been typified in classic entertainment such as Star Wars, Star Trek, and even the Jetsons. As AI advances and as we explore its practical applications, fear of an impending “Matrix-like” future occupies the minds of many.

CRM 22

CRM AI Artificial Intelligence Sentiment Analysis 22

SurveySensum

MAY 20, 2020

They are spending hours on streaming platforms for entertainment, social media to connect with the outside world, e-commerce portals for shopping, delivery apps for food, and so on. Audible, an audiobook service by Amazon is offering free streaming of stories to entertain, teach, and engage children while schools remain shut.

Social Media 52

Social Media Customer Experience Healthcare Non-Profits 52

C3Centricity

JUNE 28, 2018

Compare this to Google’s search and cloud technology; pretty limiting if you ask me. Now it is true that Google’s parent company Alphabet does dabble in other sectors such as smart-home technology, self-driving cars, aging research and more, but almost all these new developments are losing money. 11 entertainer.

Machine Learning 59

Machine Learning Start-ups Innovation Entertainment 59

C3Centricity

JUNE 28, 2018

Compare this to Google’s search and cloud technology; pretty limiting if you ask me. Now it is true that Google’s parent company Alphabet does dabble in other sectors such as smart-home technology, self-driving cars, aging research and more, but almost all these new developments are losing money. 11 entertainer.

Machine Learning 54

Machine Learning Start-ups Innovation Entertainment 54

Qualtrics

JANUARY 16, 2019

Executives today want smarter and faster insights, and technology and automation are changing the landscape. And you’ll network with and learn from some of the brightest minds in your field. Leverage the latest trends and technologies to advance your research. Kushank Poddar- Karna AI. The Market Research Event.

Gambling 28

Gambling Non-Profits Government Innovation 28

Intercom, Inc.

AUGUST 9, 2018

A common misconception is that AI will replace human employees. With the rise of AI, we’re seeing personality-driven bots like Cortana, Siri and Alexa. The future of AI is bright. I am the Corporate Vice President at Microsoft in the AI and Research Division, and I focus on all of our conversational AI.

AI 145

AI Machine Learning Start-ups Technology 145

Neosperience

JULY 25, 2023

What are the processes and technologies that can enable it and what role does Artificial Intelligence play in this new ecosystem? In detail, cross-media identifies a story adapted on multiple media, while trans-media presupposes the existence of “ multiverses ” that create a single coordinated entertainment experience.

Omnichannel 52

Omnichannel Technology Technology Artificial Intelligence 52

Aquire

SEPTEMBER 21, 2021

Digital transformation happens when companies adopt digital technologies to create innovation, improve business processes, and offer better value to their customers. True digital transformation takes place across two distinct dimensions: Integration of digital technology. Technology creates fundamental changes in business models.

Artificial Intelligence 145

Artificial Intelligence Real Estate Innovation Start-ups 145

UJET

AUGUST 6, 2019

Voice and IVR improved through the implementation of more modern technology like Wi-Fi calling through smartphones and offering more options through a single device. Mobile games continue to be the highest download category, followed by entertainment, social media, and communication apps. . Implementing new technology.

Artificial Intelligence 78

Artificial Intelligence Machine Learning Social Media Entertainment 78

Zendesk

JULY 27, 2021

Agility was a buzzword even before 2020, particularly in fast-moving industries where changing trends and emerging technologies meant businesses had to constantly stay on their toes. Modern challenges require modern technology to solve effectively. Providing personalized content at scale is challenging, but doable with the help of AI.

CX 52

CX Manufacturing Healthcare Entertainment 52

SurveySensum

JULY 14, 2020

Mike is the Founder and Managing Partner at Storyminers and helps mid-market companies to achieve higher operating results and profitable exits using Storyminers’ unique combination of Story, Strategy, Experience Design, and Technology. James Hardwick – Industry Director for Gaming, Media, Entertainment, and Software at Oracle.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132