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Explore the Unique Experiences That Await You at CRS Tucson

Execs In The Know

Customer Response Summit (CRS) returns in Tucson, Arizona, March 12-15, 2024. Join your fellow CX leaders and colleagues for a dynamic experience of learning, sharing, networking, and engagement. CRS is an event that promises to ignite your passion, spark innovation, and forge lasting connections.

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5 Reasons to Attend CRS Tucson 2024

Execs In The Know

Are you ready for an exceptional opportunity to connect, learn, and innovate within customer experience (CX)? Execs In The Know invites you to Customer Response Summit (CRS) in stunning Tucson, Arizona, from March 12th to 15th, 2024. Inclusive Networking and Relationship Building CRS fosters a close-knit community of CX leaders.

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CX Outsourcing: Navigating Trends, Challenges, and Opportunities

Execs In The Know

Outsourcing customer experience (CX) functions has become increasingly popular as organizations strive to streamline operations and enhance customer satisfaction. Key CX Outsourcing Considerations In a recent discussion with our community of CX leaders, they shared their insights and concerns regarding CX outsourcing.

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7 things you can learn from Walmart about CX

Steven Van Belleghem

This is a dynamic that we’ve seen happening in a lot of the world’s leading and most innovative companies: giants like Amazon, Toyota, Google and Ping An are no longer content (some for quite some time already) to stay in their own industry’s lane and Walmart is no different here. Enter new industries. Healthcare.

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Lisa Sinacola, Worldwide Leader at Microsoft, Joins the Execs In The Know 2022 Corporate Advisory Board

Execs In The Know

Lisa joins an impressive group of 14 other customer experience (CX) leaders representing a range of industries — each a dedicated champion for both their customers and employees. “I I am excited to join the Execs In The Know Advisory Board,” said Lisa of her inclusion in the exclusive group of CX leaders. “I

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CXPA: Inspiring Exchanges in Arizona

Confirmit

The Confirmit team attended with a group of consultants, marketing and account team members to cheer on our CX consultants Sarah Simon at the podium and Stacey Nevel with a Show and Tell session. “ By members, for members ” remains the mantra of CXPA, which is what makes this event so different. Does the science prove out?

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Execs In The Know’s Signature CX Event, Customer Response Summit, Returns October 24-26 at the Legendary Hotel del Coronado

Execs In The Know

PHOENIX, ARIZONA, US, OCTOBER 17, 2022 — Global customer experience (CX) industry leader Execs In The Know is thrilled to announce that its signature event, the Customer Response Summit (CRS), returns on October 24-26, 2022, in beautiful Coronado, California. It’s more than just a conference, it’s an experience.

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