Execs In The Know

APRIL 10, 2024

Our CX Insight magazine article, “ The Power of Listening: Leveraging Customer Feedback to Drive Brand Success ,” delves deep into why customer feedback matters and how it can be a game-changer for businesses aiming for growth and sustainability. Read and download the April issue of CX Insight magazine.

Customer Feedback 52

Customer Feedback Innovation Artificial Intelligence Social Media 52

CommBox

DECEMBER 6, 2023

In such an ever-evolving landscape of customer service, businesses and customer support services are continuously exploring innovative solutions to increase efficiency and streamline operations. We’ll explore the key features that make live chatbots a game-changer for businesses aiming to upgrade their customer service.

Customer Service 98

Customer Service Artificial Intelligence E-commerce Customer Satisfaction 98

Hodusoft

DECEMBER 6, 2023

By embracing dynamic scripting, businesses operating call centers can easily improve the quality of customer relations, offering a positive place that ensures customers’ expectations are being met each time they get in touch with an agent. Let’s explore how dynamic scripting is essential in the real world.

CRM 59

CRM Machine Learning Customer Satisfaction Gaming 59

Hodusoft

FEBRUARY 6, 2024

As businesses these days look for comprehensive and innovative solutions for streamlined communication and effective customer engagement, HoduSoft’s participation in IT EXPO can be a game changer. Let’s explore the key highlights of HoduSoft in this event for businesses looking to enhance their business operations.

Omnichannel 52

Omnichannel Social Media Artificial Intelligence Contact Center 52

SurveySensum

JULY 14, 2020

James Hardwick – Industry Director for Gaming, Media, Entertainment, and Software at Oracle. James has worked with both start-ups & top S&P 500 organizations, including co-founding a successful iGaming business that was successfully exited through sale to a U.K. LinkedIn : [link]. Website : [link]. Linkedin : [link] /.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

Execs In The Know

JANUARY 17, 2024

Enter the era of intelligent virtual assistants and BrandGPT, a transformative AI architecture pioneered by innovative platforms like Knowbl. The paradigm shift toward self-service isn’t just about cost reduction for businesses; it’s about meeting evolving consumer expectations.

AI 52

AI Innovation Gaming Social Media 52

Transcosmos

JANUARY 7, 2019

Technology has been transforming the workplace landscape over the years with a piece of innovation being added to make the process better. The industrial revolution had business owners build factories with a production line to speed up the manufacturing process. Business and Finance.

Finance 52

Finance Artificial Intelligence Data Entry Manufacturing 52