Execs In The Know

FEBRUARY 5, 2024

Hyper-Automation is Revolutionizing BPO Operations Hyper-automation takes automation a step further by integrating multiple advanced technologies and platforms, such as artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA), to optimize as many business processes as possible across a company.

Healthcare 59

Healthcare Sentiment Analysis Artificial Intelligence ML 59

Beyond Philosophy

MARCH 31, 2020

He already had two other medical insurance coverages so he called and asked the bank not to renew it but they asked him to go to a physical office and that’s at a time when the government asked everyone to avoid any non-essential travel. in some hospitals in Asia. The response he received after complaining was even more disappointing.

E-commerce 199

E-commerce Hospitality Hospitality Healthcare 199

Fonolo

JANUARY 4, 2022

Customer Service Statistics About Artificial Intelligence and Automation. Only 9% of governments use A.I. The travel and hospitality industry expects the use of Artificial Intelligence tools in customer interactions to grow 187% over the next two years. Source: Dimensional Research. Source: Microsoft.

Customer Service 142

Customer Service Social Media Contact Center Artificial Intelligence 142

Hodusoft

JANUARY 18, 2023

Some health call center software also includes artificial intelligence capabilities, allowing it to recognize the intent of patients and direct them to the right person, as well as offer natural language recognition and translation. What to look for when choosing healthcare call center software? FluentStream. Bright Pattern.

Healthcare 52

Healthcare Artificial Intelligence Omnichannel CRM 52

Lightico

APRIL 20, 2022

Driver’s license issued by a Canadian government authority. For individuals under the age of eighteen, the following documents may be used to establish identity: School record or report card; Clinic, doctor or hospital record or. Native American tribal document. Trusted traveler documentation. Daycare or nursery school record.

Compliance 52

Compliance Artificial Intelligence Machine Learning Legal 52

Fonolo

APRIL 4, 2023

Source: Salesforce How to Create a Customer Service Strategy Only 9% of governments use A.I. Source: Salesforce The travel and hospitality industry expects the use of Artificial Intelligence tools in customer interactions to grow 187% over the next two years. For example, only 13% of education institutions are using A.I.

Contact Center 81

Contact Center Customer Service Social Media Artificial Intelligence 81

ProProfs

JUNE 10, 2019

What was earlier restricted just to the education sector has now found a firm establishment in the government sector, retail, healthcare, IT and hospitality as well. Come 2019 and LMS is all set to incorporate personalized tech support for all its end users (taking the help of Artificial Intelligence and Virtual Reality).

Artificial Intelligence 59

Artificial Intelligence Education Hospitality Hospitality 59