Lumoa

APRIL 28, 2024

If you’re reading this blog post, you are probably one of them. Platform Overview Medallia is a cloud-based CX management software that provides survey features, sentiment analysis, social listening, and AI-powered insights. Think ChatGPT but for your customer insights. That’s where customer experience platforms come in.

Sentiment Analysis 83

Sentiment Analysis Compliance AI Social Media 83

Logicalware

JULY 26, 2023

In this blog post, we’ll delve into AI’s remarkable impact on contact centres and offer a glossary of essential AI terms used in the industry today. Much like ChatGPT, Bard boasts advanced capabilities, with the added advantage of pulling information directly from the vast expanse of the internet.

Artificial Intelligence 52

Artificial Intelligence AI Sentiment Analysis Machine Learning 52

Intercom

MARCH 9, 2023

But we weren’t quite expecting just how quickly the recent advancements in OpenAI’s ChatGPT would unlock new possibilites. The rise of ChatGPT Krystal Hu: Thank you so much for everyone taking the time to join. For today’s topic, we’ll be focusing on how ChatGPT will shape the future of customer service.

Customer Service 64

Customer Service AI Machine Learning Technology 64

SugarCRM

OCTOBER 17, 2023

Maybe one of the most significant advancements in content idea generation was the emergence of tools such as ChatGPT. Generative AI helps marketers save significant time and resources for faster time-to-market while also assisting them in the creation of social media posts, blog articles, and email campaigns in record time.

AI 26

AI Predictive Analytics Legal Social Media 26

ProProfs

APRIL 17, 2023

They can even be surprisingly effective for online marketing, especially when shared on social media. That’s exactly what we’ll explore in this blog post. You can share your fun quizzes as links on the email or social media or embed them on your website.

Social Media 52

Social Media Education Gaming Start-ups 52