Comm100

JUNE 27, 2021

Imagine a customer is at the checkout of your eCommerce store. This real-time support channel is live chat, and it can significantly reduce cart abandonment and increase sales when used well. Here are just a few examples of how you could set up a proactive chat to help increase conversion. . But there’s just one problem.

Manufacturing 52

Manufacturing Sales Customer Satisfaction Retail 52

CommBox

JANUARY 4, 2022

If you want to maximize sales, retain more existing customers , and avoid the nasty one-star Facebook reviews, here are seven tips for crafting the perfect customer experience strategy. For example, customers of an ecommerce clothing store might complain that their homepages aren’t personalized to them.

Customer Experience 105

Customer Experience Social Media Entertainment Sales 105

ProProfs

JULY 16, 2021

They say knowledge is power, so training the employees in the basics and advanced knowledge of customer service is something that can go a long way towards making a difference between a sales graph crashing or going upwards with every quarter. In this blog post, I’ll be unboxing everything worth knowing about retail training programs.

Retail 52

Retail Sales Start-ups Customer Service 52

SugarCRM

MARCH 12, 2024

Because of shifting global dynamics, modern manufacturers are being pushed to accelerate their digital transformation initiatives. Today, eCommerce and social commerce have become popular across all industries and sectors. Today, generative AI can be a personal assistant across all operations, from marketing to sales and service.

Manufacturing 26

Manufacturing CX CRM Artificial Intelligence 26

Intercom, Inc.

APRIL 29, 2020

You can check out my full slide deck and blog post below. On March 5th, ahead of the global stay-at-home orders, we began encouraging our employees to work remotely, so we could help protect them and their loved ones and, on March 13th, we made it mandatory. Embracing a philosophy of change. Take early and decisive action.

Education 228

Education Event Planning Start-ups Healthcare 228

Aquire

JANUARY 6, 2022

HubSpot is an inbound marketing, sales, and service software. It contains a suite of business tools plus a free plan CRM software that gives business owners a complete management tool for sales and marketing. 2Checkout’s payment processing platform easily integrates with dozens of top-rated ecommerce shopping carts.

Social Media 105

Social Media Invoicing CRM Start-ups 105

Intercom, Inc.

APRIL 2, 2020

So, in this episode you’ll hear from: Kristin Habacht , Head of EDR Sales at Atlassian. Other than that I think we were set up because we were such a globally distributed team, so we were pretty well set up to communicate regardless of where we were in terms of our tools and our practices. Josh Nielson , CEO at Zencastr.

E-commerce 260

E-commerce Retail Start-ups Education 260