Inside Customer Service

MARCH 2, 2023

This blog is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means to earn fees by linking to Amazon.com and affiliated sites. Pay your agents well You've probably heard a disgruntled employee say, "They don't pay me enough to deal with this." Improved results.

Contact Center 213

Contact Center Start-ups Customer Service 213

SurveySensum

FEBRUARY 27, 2024

At the heart of any successful organization lies its workforce, and the key to unlocking the full potential lies in ensuring your employee satisfaction and well-being. In fact, happy and satisfied employees are 13% more productive than unhappy and dissatisfied employees. What is Employee Satisfaction?

Healthcare 52

Healthcare Net Promoter Score Start-ups Customer Satisfaction 52

ProProfs

MAY 4, 2023

employees are disengaged ? This is according to the 2021 Gallup survey for employee engagement , which also revealed that as many as 14% of the employees actually go out of their way to hurt their organization. Is your company also facing the woes of employee disengagement? What Is Employee Engagement?

Net Promoter Score 52

Net Promoter Score Start-ups Sports Innovation 52

1 to 1

MARCH 28, 2022

Individuals who are looking for a remote work environment with flexible hours are increasingly joining customer care, back office, growth services, data annotation, and content moderation teams. The first step is to recognize that gig workers are not motivated by the same things as full-time employees. “To

CX 52

CX Contact Center Innovation Customer Satisfaction 52

ProProfs

SEPTEMBER 15, 2022

Whether working in an office or remotely, conflict is a natural and inevitable part of one’s professional life. Employees can develop conflict management skills to devise quicker conflict resolutions every time, turn disagreements into learning opportunities, and drive innovation focused on achieving business goals. . Businesses .

Start-ups 52

Start-ups Innovation Social Media Customer Service 52

ProProfs

DECEMBER 24, 2020

This blog post answers some of the most pressing questions about OSHA compliance training, including how a well-designed and engaging OSHA course can be a vital element for your business. The OSHA Outreach Training Program is an example of the training designed for employees in all industries. Watch: What Is Employee Training?

Compliance 52

Compliance Construction Education Hospitality 52

Comm100

SEPTEMBER 7, 2017

I was employee of the month 6 times during this experience, thanks to the overwhelmingly positive feedback that I received from customer surveys.”. I was able to find the product that she was looking for, and gave her a free coupon discount to compensate for her troubles. Then I got them a sizable discount coupon to compensate.

Sports 45

Sports Customer Service Start-ups Construction 45