Best Practices for Protecting Your CX Program During Economic Volatility
Execs In The Know
MAY 2, 2022
A recent Gartner report found that more than 70% of CX leaders struggle to design projects that increase customer loyalty and results. Don’t Overthink or Overspend: Keep Your Focus on What Impacts Customer Loyalty. Gartner research puts the price tag at $14,113 per agent. Guest blog post written by ibex.
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