SurveySensum
JANUARY 16, 2024
It consists of insights received from different customers about their experiences with your brand as well as your products or services. Think of customers complaining about your whitening soap that doesn’t really make their complexion fair. Start launching product feedback surveys with SurveySensum!
SurveySensum
JANUARY 16, 2024
It consists of insights received from different customers about their experiences with your brand as well as your products or services. Think of customers complaining about your whitening soap that doesn’t really make their complexion fair. Start launching product feedback surveys with SurveySensum!
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Experience Investigators
APRIL 23, 2024
Speaking of data…any type of business strategy requires incorporating key data and analysis to get to the insights, improvements, and priorities in a plan. Metrics from customer surveys like Net Promoter Score (NPS) or Customer Satisfaction Rate (CSAT) are measurements from a certain group of customers to consider in your strategic decisions.
SurveySensum
JUNE 19, 2023
Because if you fail to do so, there will be a serious disconnect between your customer’s expectations and the product or service you are providing, leading to lower customer satisfaction and eventually loss of business. So, how can you deliver great customer experiences if you don’t even know their needs and expectations?
Lumoa
JANUARY 24, 2024
In 2024, delivering quality CX is so critical to business success that no Customer Experience Officer (CXO) can afford to overlook it. In fact, a report from 2020 found 95% of senior marketing executives agreed that CX roles were essential for business growth.
SurveySensum
FEBRUARY 14, 2024
Having the right tool is essential as it enables effective collection and utilization of employee feedback, turning it into actionable insights for exceptional employee experience that directly impacts business growth. And that’s why you’re here, isn’t it? Well, you’re in the right place!
SurveySensum
AUGUST 3, 2023
Whether your objective is to enhance customer experience , satisfaction, loyalty, or business growth, SurveySensum is a go-to solution. Best Features: Some of the best features that SurveySensum offers are: Advanced survey customization to match unique requirements.
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