Lumoa

AUGUST 8, 2023

Just as a chef transforms raw ingredients into a gourmet meal, proper survey analysis can transform raw data into actionable insights that drive business growth. Prioritize Based on Impact : Not all insights will have the same potential impact on your business. How would you describe your experience with us?

Customer Feedback 83

Customer Feedback VOC Net Promoter Score NPS 83

Zendesk

JUNE 10, 2021

As explained by the Human Rights Campaign , “In spite of much progress in recent years, all around the world LGBTQ people still face harassment, legal and societal discrimination, violence, and bigotry. Legal rights are not the entire battle: LGBTQ people deserve to be seen and valued for who they are so they can thrive at work.

Legal 52

Legal Engineering Healthcare Gaming 52

ClearAction

OCTOBER 1, 2018

And unless we’re applying VoC insights as Collaborators and Transformers we aren’t likely to generate the business growth promised by loyalty-revenue correlation. These static trends are very revealing: if we’re not aiming to be VoC Collaborators and Transformers we may never get there!

CXM 63

CXM VOC Customer Experience Artificial Intelligence 63

Intercom, Inc.

NOVEMBER 25, 2021

This is Scale , Intercom’s podcast series on driving business growth through customer relationships. I know how difficult it is to get budget approval and legal approval and management approval. A lot of this innovation is going to outlast the pandemic because it made things better. I kind of like those two hours.

CX 206

CX Social Media Start-ups Invoicing 206

Intercom, Inc.

MARCH 29, 2022

Anna Griffin, CMO at Intercom: Hello and welcome to New at Intercom , our first virtual launch event designed to share new innovation and new possibilities with the Intercom platform. And that is what today is all about: innovation. “We Our level of investment in product and innovation sets us apart”.

Start-ups 118

Start-ups Innovation Sales NPS 118