SurveySensum

JULY 2, 2023

Well CSAT tools will help you understand how satisfied your customers are, how you can reduce customer churn, and consequently, how you can improve your products and services. So without much ado, let’s jump straight into the list of top CSAT tools you can use to measure satisfaction. Is InMoment Worth it?

Customer Satisfaction 52

Customer Satisfaction Social Media Text Analytics Actionable Insights 52

Hodusoft

JULY 19, 2023

It is designed to help businesses in efficient management and handling of large volumes of incoming customer calls. Choosing the right inbound call center software can help businesses in improving customer satisfaction, reducing wait times, and increasing operational efficiency.

CRM 98

CRM Customer Satisfaction Compliance Artificial Intelligence 98

Lumoa

APRIL 28, 2024

In This Article: Why You Need a Customer Experience (CX) Platform Platform Overview Which Platform Fits Your Needs? Medallia integrates with a wide range of data sources such as CRM systems, social media, contact centers and many more. Lumoa can integrate data regardless of the source and offers a high level of flexibility.

Sentiment Analysis 83

Sentiment Analysis Compliance AI Social Media 83

CommBox

JANUARY 18, 2024

Things we knew in 2023: Leveraging AI greatly increases the operational efficiency of your business – impacting everything from customer satisfaction to cost savings. Businesses of all sizes and across all industries need to find the best way to integrate AI technology into their daily business operations.

AI 98

AI Unstructured Data Engineering CRM 98

Hodusoft

NOVEMBER 29, 2022

Automation is the key to scaling up your business in this competitive market. With intelligent automation solutions, you can automate repetitive manual tasks and relieve your employees from the burden of managing complex business operations. It automates different tasks as well as ensures seamless team collaboration.

Data Entry 52

Data Entry CRM Business Operations Compliance 52

Hodusoft

OCTOBER 19, 2022

Even if they have mobile apps and websites, customers prefer talking to an agent before making a purchase decision. Therefore, financial organizations need to adapt customer service software to enhance customer satisfaction rates. ensure quick resolution for customer concerns.

Contact Center 52

Contact Center Finance Omnichannel CRM 52

SugarCRM

OCTOBER 10, 2023

In today’s fast-paced business environment, customer relationship management (CRM) software has become an essential tool for companies of all sizes. The Evolution of Modern CRM Software Traditional CRM Systems: In the past, CRM systems were limited by their functionality and customization options.

Business Operations 26

Business Operations CRM Social Media Sales 26