CommBox

JANUARY 18, 2024

Identify your top 3 business needs Forget about AI as a grander concept, and reverse engineer your AI strategy. Enhance, don’t replace your CRM with an adaptable solution that doesn’t require drastic system changes. Ask yourself the basic questions like what existing procedures and processes are in place that need improvement?

AI 98

AI Unstructured Data Engineering CRM 98

Sprinklr

OCTOBER 20, 2021

An omni-channel social listening strategy is the fuel that makes your customer experience engine run. Monitor and analyze results with visual insights that help you aggregate millions of data points in one place. Surface actionable insights across billions of data-points by using industry-leading AI for unstructured data.

Social Media 85

Social Media Unstructured Data CXM Social Listening 85

Confirmit

AUGUST 7, 2019

Confirm supports Market Researchers who are increasingly challenged to mine the wealth of information from multiple feedback channels - including social media, CRM systems and unstructured data sources. Leading MR agencies use the Confirmit Horizons platform as the engine of their business.

Unstructured Data 40

Unstructured Data Sentiment Analysis Social Media Engineering 40

1 to 1

AUGUST 30, 2021

Conversational intelligence According to Forrester, conversational intelligence tools, like speech & text analytics and other voice-of-customer technology, “use natural language processing to capture unstructured data from remote spoken conversations between sellers and buyers.

B2B 29

B2B Sales Unstructured Data Text Analytics 29

Ameyo Callversations

APRIL 21, 2022

The precious calls with the customers provide the purest data and feedback about your customer. Instead, contact centers should be integrated with modern-day tools such as CRM, workflow management, ERP, order management, and quality management solutions. This integration enables them to collect data in real-time.

Contact Center 52

Contact Center Technology Technology Unstructured Data 52

SugarCRM

JANUARY 27, 2022

Raw data isn’t helpful for most business processes. Data isn’t always immediately useful, even when it’s all gathered in one location. Unstructured data, which isn’t organized according to specific schema or modeling, doesn’t typically fit in most applications or allow for business use.

Social Media 48

Social Media Unstructured Data Sales Start-ups 48

SugarCRM

MAY 3, 2021

But there’s light at the end of this data black hole: Artificial intelligence (AI) developers learned how to leverage unstructured data to generate predictive capabilities, helping companies utilize the unused data. Using Internal Data to Generate Revenue. Companies gather data from all their customer interactions.

Artificial Intelligence 26

Artificial Intelligence Unstructured Data AI Machine Learning 26