CommBox
JANUARY 18, 2024
Identify your top 3 business needs Forget about AI as a grander concept, and reverse engineer your AI strategy. Ask yourself the basic questions like what existing procedures and processes are in place that need improvement? Where can we streamline processes or contribute value for both your customers and internal teams?
Intercom, Inc.
SEPTEMBER 9, 2022
Here are some of our favorite takeaways from the conversation: Neural networks have made significant headway in the past five years, and they’re now the best way to deal with unstructured data such as text, images, or sound at scale. And you don’t need as much hand engineering of features. You can use a neural network.
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Lightico
FEBRUARY 11, 2024
IDP leverages and combines AI, Large Language Models (LLM) , OCR, and natural language processing (NLP) to seamlessly extract data from a diverse array of documents, ranging from scanned forms to digital submissions. All with our pre-training.
Confirmit
AUGUST 7, 2019
Confirm supports Market Researchers who are increasingly challenged to mine the wealth of information from multiple feedback channels - including social media, CRM systems and unstructured data sources. Leading MR agencies use the Confirmit Horizons platform as the engine of their business.
Ameyo Callversations
APRIL 21, 2022
But, if the marketing teams can provide real-time information about a safety hazard with the vehicle, the engineering teams can arrange for a recall before any major accident hurts the consumer and the brand’s image. The contact centers need to upgrade their tech stack to include data from the edge devices.
Zendesk
APRIL 4, 2022
Tracking down data across an entire company data stack, step 4, can be an incredibly technical process that may require additional support from engineering. Data discovery is especially difficult with unstructured data, such as free-form customer responses.
1 to 1
AUGUST 30, 2021
Conversational intelligence According to Forrester, conversational intelligence tools, like speech & text analytics and other voice-of-customer technology, “use natural language processing to capture unstructured data from remote spoken conversations between sellers and buyers.
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