Customer Satisfaction Legal Outlook Technology 
Lightico
JULY 26, 2023
In this article, we will explore how AI processes unstructured data, its applications in document sorting and lending, the benefits it offers, and the future outlook for Document AI in loan origination and servicing processes. This results in faster loan approvals, reduced processing times, and improved customer satisfaction.
Callminer
MARCH 6, 2020
Managers play an integral role in ensuring high quality customer service, from hiring and training call center agents to monitoring performance, keeping tabs on vital call center metrics and keeping agents motivated every day. Prior to The Energists, Jonathan was VP Marketing & Technology at Schlumberger. Levi Olmstead.
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Callminer
MARCH 6, 2020
Managers play an integral role in ensuring high quality customer service, from hiring and training call center agents to monitoring performance, keeping tabs on vital call center metrics and keeping agents motivated every day. Prior to The Energists, Jonathan was VP Marketing & Technology at Schlumberger. Levi Olmstead.
Callminer
NOVEMBER 18, 2020
Even top-performing agents have bad days, though, and sometimes, things that are considered standard practice can frustrate customers. Hiring the right contact center agents is important, but ongoing agent training and performance management are crucial for customer satisfaction and the success of your business as a whole.
Totango
OCTOBER 15, 2020
Covid-19 adds another complicating factor—a heightened risk of customer churn across a number of industries. It is clear that companies need to take every opportunity they can to maintain customer loyalty, and today’s technology makes it easier to do so. . Centralize Your Data in a Non-Siloed Hub.
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