SugarCRM

SEPTEMBER 15, 2022

It’s no secret that the manufacturing industry has suffered greatly from the aftermath of COVID-19. Organizations are becoming future-ready by ensuring their company’s people, processes, data, and technology are aligned on all fronts to make sure they can cut reaction time in half come next disruptions. Sustainability.

Manufacturing 26

Manufacturing CRM Artificial Intelligence ML 26

Lumoa

JANUARY 24, 2024

Based on the customer experience analytics you would know that people talk negatively about your customer service response times, the information available on your website, the behavior of your agents, the features of your latest product release, etc. Lumoa’s software is also enhanced with cutting-edge technology.

Text Analytics 83

Text Analytics Customer Feedback Net Promoter Score Sentiment Analysis 83

Uniphore

JANUARY 25, 2022

As the AI-powered customer experience (CX) frontier becomes more mainstream, companies will look to emotion AI to offer a differentiated experience rich in actionable data. As we’ve seen with other innovations, the more familiar people become with the technology, the more they expect to see it. And it’s a two-way street.

AI 130

AI Artificial Intelligence Healthcare Legal 130

Ameyo Callversations

MAY 25, 2022

When businesses engage with the technology ecosystem about automation, some specific solutions emerge: AI, chatbots for the web, and automated workflows. With the world evolving rapidly, enterprises are looking for new technologies that can radically transform digital communication. Highly Personalized Conversations with Customers.

Machine Learning 52

Machine Learning Omnichannel ML AI 52

Ameyo Callversations

MAY 19, 2022

Other industries, such as B2B, manufacturing, and engineering, leverage AI for workflow automation. AI chatbots offer multi-faceted benefits to companies looking to automate sales, customer communication, onboarding, and compliance functions. Read More: Best AI Chatbot Features to Deliver Expectational Customer Service.

AI 52

AI Sales Artificial Intelligence ML 52

Zendesk

OCTOBER 17, 2022

Workers on production lines, assembling industrial goods with wrenches is one image that usually comes to mind when people think of the manufacturing industry. The third used electronics and information technology to automate production.”. The Fourth Industrial Revolution (4IR) technologies are expected to create up to $3.7

Manufacturing 98

Manufacturing AI Artificial Intelligence ML 98

MattsenKumar

JUNE 3, 2021

Often these products are sent back to the manufacturer, where they use the good working parts. We have already witnessed the rise of self-help in customer service, and now 56% of people have reported being satisfied with home beauty practices. Procure Exchanged Products. Self-Satisfaction on Rising.

E-commerce 52

E-commerce Retail Non-Profits Government 52