Mon.Jul 10, 2023

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New Adobe research: Consumers expect even better experiences when economic conditions worsen

Adrian Swinscoe

Readers of my articles will know by now that I love a good bit of research. This is for two reasons: One, I love discovering new […] The post New Adobe research: Consumers expect even better experiences when economic conditions worsen first appeared on Adrian Swinscoe.

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Secure Business M&A With Software For Secure Business M&A

C3Centricity

As mergers and acquisitions (M&As) increase all over the world, cybersecurity is more important than ever. The stakes are high, when confidential […] The post Secure Business M&A With Software For Secure Business M&A first appeared on c3centricity.

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Delight Your Customers by Improving Retail Customer Service

SurveySensum

Are you a regular customer of Starbucks? If so, you must have experienced being recognized by Starbucks’ attentive staff and received your favorite chocolate cappuccino and delicious blueberry muffin within 15 minutes of settling into your meeting. And this VIP treatment leaves you delighted and eager to return. This is how Starbucks prioritizes its customers and consistently delivers exceptional retail customer service – showing how by creating a positive customer experience you can

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Math Quiz 101: A Guide to Making Learning Interactive & Engaging

ProProfs

Traditional tests fail to capture the full potential and engagement of today’s learners, especially Gen Z, who need more innovative and interactive assessments. Enters an innovative alternative that breathes new life into your teaching methods— online math quizzes. But why should you embrace this digital transformation? The answer lies in the inherent advantages that an online math quiz provides.

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The Pragmatic Path to Composability: Adapting to the Future through Modularity

Speaker: Jason Cottrell

Brands used to look for a vendor who could do everything. Over time, one vendor was no longer enough to meet a brand’s needs, and they added, added and added. Now they need all their vendors to work well together. That’s composable, and only some will make the cut. As customers — and your board — expect you to be in new channels and to rapidly adapt to shifts in the market, the need for true composability is more crucial than ever before.

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How AI Is Impacting Customer Service

Zonka Feedback

Artificial Intelligence is set to empower the customer service teams. Check out ways in which AI is impacting customer service & how you can use it too. Artificial Intelligence (AI) is prevalent in many industries and becoming integral to business processes. Industries like telecommunications, oil, gas, energy, aviation, and healthcare are all finding ways to utilize artificial intelligence.

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Delight Your Customers by Improving Retail Customer Service

SurveySensum

Are you a regular customer of Starbucks? If so, you must have experienced being recognized by Starbucks’ attentive staff and received your favorite chocolate cappuccino and delicious blueberry muffin within 15 minutes of settling into your meeting. And this VIP treatment leaves you delighted and eager to return. This is how Starbucks prioritizes its customers and consistently delivers exceptional retail customer service – showing how by creating a positive customer experience you can

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