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Announcing multichannel transactional messaging: Make sure your customers get the message

Intercom, Inc.

With these new transactional messaging capabilities, you can reach your customers where they already are, using timely, relevant, personalized messages that are simple to set up and easy to measure – no engineering team required. Some examples of transactional messages include: Account creation verification. Payment expirations.

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Six Customer Success Email Templates to Save Your CS Team Time

Totango

Customer success email templates form a foundation for effective CS automation. While customer success management can result in a rewarding payoff, it can also be very time-consuming if you don’t use the right strategies. Fortunately, email automation can reduce your workload significantly. Customer check-ins. Escalations.

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Five Contract Renewal Tools to Increase Customer Retention

Totango

Knowing how to use technology to optimize your contract renewal process can increase your retention rates and your revenue. Finally, we’ll cover how to use five of the most essential technology tools for effective contract automation. What Is the Difference Between Manual Contract Renewal and Automatic Contract Renewal?

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Improve security with automatic expiration dates for user accounts

ProProfs

With ProProfs Training Maker & Quiz Maker , you can set user accounts to automatically expire after a certain date to improve security. Setting limited time access using expiration field finds application in high churn environments such as retail & manufacturing.

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Understanding Your Customer Lifecycle in 2021

Totango

Some information is out-of-date, while some presentations give a partial perspective on the customer lifecycle. In today’s cloud-based environment, SaaS business models have increased awareness of how the pre-sales and post-sales phases form a unified experience from the customer’s perspective.

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Online Compliance Training: 10 Best Practices that You Should Start Following

ProProfs

Compliance training educates employees about their responsibilities at the workplace and helps them stay accountable and efficient. Decide How to Develop the Training Courses. The earlier you start working on something, the earlier you will see results. To put it into figures, the cost of non-compliance is 2.71 Know Your Audience.

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20 Best Tools for Teachers in 2022

ProProfs

Dedicated exam-making settings. Share games with other Kahoot users. Paid plans start at $5/user/month. With schools closed, teachers struggled with finding ways to keep the learning going. With the help of such tools, they were able to stay connected with their students and provide top-of-the-line learning experiences.

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