Uniphore

SEPTEMBER 9, 2021

However, advances in the field are facilitating innovation and extending human capabilities. Army is utilizing AI to enhance the technology development of unmanned aircraft and wearable devices. But technological advances in the field will play a key role in training machines to understand language and human communication.

Real Estate 100

Real Estate AI Machine Learning Artificial Intelligence 100

Customer Bliss

JULY 4, 2017

They won CX Innovation Awards in both 2015 and 2016, so he seemed like a great person to bring on and discuss what he’s doing with his team — and how/why. Mark leads the client experience efforts at Sandy Spring Bank, the oldest and largest independent Maryland-based bank. About Mark. “How do we drive consistency?”

CX 57

CX Net Promoter Score Real Estate Manufacturing 57

Comm100

FEBRUARY 1, 2023

LiveChat Headquartered: Wrocław, Poland Founded: 2002 LiveChat provides online chat solutions for schools wanting to build relationships and drive acquisition, with customers including Deakin University, University of Toronto, University of Maryland, and Berlitz. Article by Kate Rogerson Kate is the Content Marketing Specialist at Comm100.

Education 89

Education Omnichannel B2B Customer Service 89

Intercom, Inc.

MAY 17, 2018

One is the outcome driven-innovation. We looked at 1,500 students during their first year as freshmen at University of Maryland, Baltimore. This is the difference between what I call supply-side innovation, “I have this technology, what job can it do?” If you learn those things, you can lean into them.

Start-ups 202

Start-ups Innovation Technology Technology 202