Uniphore
SEPTEMBER 9, 2021
However, advances in the field are facilitating innovation and extending human capabilities. A collaboration with the University of Maryland will combine computer science, engineering and robotics to increase battlefield and search-and-rescue operation capabilities. Defense and Military. Healthcare.
Lightico
MARCH 23, 2022
Marketing – MGAs often use their expertise to develop innovative marketing strategies. For example, insurance carriers will give MGAs access to products that they wouldn’t otherwise offer. In return, MGAs help insurance carriers sell more policies.
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Customer Bliss
JULY 4, 2017
They won CX Innovation Awards in both 2015 and 2016, so he seemed like a great person to bring on and discuss what he’s doing with his team — and how/why. Mark leads the client experience efforts at Sandy Spring Bank, the oldest and largest independent Maryland-based bank. About Mark. “How do we drive consistency?”
Comm100
FEBRUARY 1, 2023
LiveChat Headquartered: Wrocław, Poland Founded: 2002 LiveChat provides online chat solutions for schools wanting to build relationships and drive acquisition, with customers including Deakin University, University of Toronto, University of Maryland, and Berlitz.
Comm100
FEBRUARY 12, 2021
When the pandemic emerged, staff at Montgomery College , a public community college in Rockville, Maryland, were forced into a remote working environment. Team Award. Runners-up. Montgomery College, Counseling & Advising Chat Team.
Intercom, Inc.
MAY 17, 2018
One is the outcome driven-innovation. We looked at 1,500 students during their first year as freshmen at University of Maryland, Baltimore. This is the difference between what I call supply-side innovation, “I have this technology, what job can it do?” If you learn those things, you can lean into them.
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