Lumoa

APRIL 28, 2024

Platform Overview Medallia is a cloud-based CX management software that provides survey features, sentiment analysis, social listening, and AI-powered insights. Medallia is known for its robust analytics and reporting capabilities, providing in-depth insights into customer feedback and trends. Which Platform Fits Your Needs?

Sentiment Analysis 83

Sentiment Analysis Compliance AI Social Media 83

Logicalware

JULY 26, 2023

Artificial Intelligence (AI) is a field of computer science focused on creating intelligent machines that can learn, reason, and perform tasks like humans. It includes techniques such as machine learning, natural language processing, and computer vision. Google Lens is an example of image recognition.

Artificial Intelligence 52

Artificial Intelligence AI Sentiment Analysis Machine Learning 52

DMG Consulting

FEBRUARY 25, 2019

Speech analytics is getting a new lease on life courtesy of artificial intelligence (AI), machine learning, and the digital transformation. Vendors in most IT sectors claim to provide AI-enabled solutions, and the speech analytics providers are no exception. By Donna Fluss. But this is just the beginning.

AI 48

AI Text Analytics Predictive Analytics Machine Learning 48

SugarCRM

DECEMBER 14, 2023

It can also help manufacturers: Assess risks Find trends Predict outcomes Evaluate customer satisfaction Enhance the decision-making process Types of Data Analytics There are various types of data analytics, each serving a different purpose. Below are some of the main types of data analytics.

Manufacturing 26

Manufacturing Sales Predictive Analytics Data Mining 26

Ameyo Callversations

MARCH 2, 2022

The use of machine learning coupled with Artificial intelligence and automated voice responses in a Contact center also helps the agents assist customers by making the calls interactive. AI plays a key role in driving analytics and discovery in Contact Centers. Sentiment Analysis.

Contact Center 52

Contact Center AI Artificial Intelligence Sentiment Analysis 52

Zendesk

OCTOBER 4, 2023

AI often powers intelligent customer service tools that assist with sentiment analysis, personalization, and problem-solving to streamline support interactions. Using data, AI continuously learns, making it a powerful tool for problem-solving. Over time, IA can also continue learning and improving using data from interactions.

Artificial Intelligence 52

Artificial Intelligence Sentiment Analysis AI Machine Learning 52

Ameyo Callversations

AUGUST 24, 2022

The Natural Language Processing (NLP) technology used in these bots uses predictive analytics to understand user intent from their conversation or queries raised. These efforts are based on a combination of AI, NLP and Machine Learning (ML). Sentiment Analysis for Chatbot Behavior.

AI 52

AI Sentiment Analysis Contact Center Artificial Intelligence 52