tag hybrid-work 
Customer Service Life
NOVEMBER 10, 2022
After some investigation, we find that the system wasn’t working as it should. Are your agents empowered and given the time to thoroughly test an issue or are you micromanaging their average handle time (AHT) or after-call work (ACW)? If they don’t understand how the system works in the first place, that’s a training issue.
Fonolo
MAY 19, 2022
The Shift to Remote Work. Because of the uncertainty that came with periodic lockdowns, many contact centers have moved partially or fully to remote work. Any technology that utilizes the cloud for functionality comes with added security, peace of mind, and scaling flexibility—generally with a cheaper price tag to boot.
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Fonolo
MAY 19, 2022
The Shift to Remote Work. Because of the uncertainty that came with periodic lockdowns, many contact centers have moved partially or fully to remote work. Any technology that utilizes the cloud for functionality comes with added security, peace of mind, and scaling flexibility—generally with a cheaper price tag to boot.
MattsenKumar
JUNE 23, 2021
E-pharmacy functions are similar to marketplaces like Amazon, where all popular and in-demand medicines are listed in catalogs, which displays brand name, essential tags, and also offers a descriptive understanding of the product. Hybrid Presence: D2C players made a shared affair by establishing an offline store.
Qualtrics
APRIL 12, 2021
Employee recognition drives engagement and helps foster a sense of belonging at work – even when your team is remote. Here’s how to recognize your employees in ways that resonate and amplify their good work. Employee recognition acknowledges the hard work and accomplishments of the individuals and teams within your organization.
Callminer
FEBRUARY 21, 2018
He is an Information technology enthusiast and petroleum engineer by discipline from Nigeria with a desire to make it work. Peter currently works at Hotels.ng Hybrid call centers: Most call centers that host some of their software on premises and some in the cloud are in the midst of moving toward a cloud-based platform.
Intercom, Inc.
MAY 4, 2022
Use tags to organize and filter Resolution Bot answers. Your teams can now tag Resolution Bot answers to help them organize content. Filter for answers by a tag, and see any tagged Answers in the “Manage Tags” page to help better manage answers as your business and customer support teams scale.
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