Beyond Philosophy

AUGUST 9, 2017

But if you want to buy anything at their soon-to-be eleven locations, your money is no good there—quite literally. Moreover, it sped up service and freed his staff up to focus on other tasks rather than managing cash. I intuitively reach for my American Express card as my subconscious knows where I keep that in my wallet.

Retail 0

Retail Customer Loyalty Customer Experience 0

Intercom, Inc.

JUNE 19, 2018

Anyone who’s lost their wallet while traveling knows the process to get fraudulent charges refunded can be painful. Yes, that’s a lot of money, but what happens to all of the customers that these businesses “annoy” along the way? This allows us to be very proactive with customers,” says Hughes.

Customer Expectations 216

Customer Expectations Real Estate Start-ups Machine Learning 216

Neosperience

NOVEMBER 22, 2021

But before we get into a long discussion about what the reasons are for the birth of NFTs, and what future prospects we should expect, let us start from the ground up. This individuality is given by a digital mark, with a certificate of authenticity and uniqueness. What is an NFT? . This is – in a nutshell – an NFT. .

Non-Profits 59

Non-Profits Gaming Sales Technology 59

Zendesk

APRIL 5, 2021

Now, about a year into living in a pandemic-struck world, many of us have settled into new routines. While many of us are itching to get back to “normal” life again, remote work is likely here to stay: Upwork found that 68 percent of companies think working remotely is getting easier over time , and 26.7 Money savings.

Start-ups 98

Start-ups CRM 98

ClearAction

JANUARY 12, 2022

Customer-centered management is straightforward business sense,” declared the first article 1 in this six-part CEO’s Guide to Growth series. Accordingly, customer-centered management is a fitting description of the new Principles of Corporate Governance. Customers are the source of budgets, salaries and dividends.

Government 62

Government Net Promoter Score Key Driver Analysis Innovation 62

ClearAction

NOVEMBER 27, 2018

Go beyond the “what’s in it for us” to the “what’s in it for the customer”. How well is each marketing effort minimizing their total costs: money, time, stress? Conduct A/B testing in all of the customer touch-points marketing manages. Go beyond “the deal”. Find customer insights about “the how”. Why or why not?

Start-ups 74

Start-ups Business Growth Business Operations Innovation 74

Beyond Philosophy

OCTOBER 8, 2014

I made the comment during the meal that I am sure that when my kids are Grandparents, I was sure they will be sitting around similar family gathering telling their grandchildren of the time when people carried around money in the form of pieces of metal in their pockets and paper in wallets.

Net Promoter Score 110

Net Promoter Score Social Media CEM Customer Retention 110