Beyond buzzwords: How small companies are using AI, automation, and conversations to grow in 2022
Zendesk
MARCH 7, 2022
It was not long ago that buzzwords like AI, automation and omnichannel struck a similar chord. Artificial intelligence, automation, and conversational service are no longer industry buzzwords – our data shows that over 75% of businesses are familiar with conversational service in 2022. AI & Automation.
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