CommBox

JANUARY 28, 2024

Commbox Self-Service: Automate Over 50% of Your Customer Service Using AI-Powered Chatbots Meet Commbox – a leading AI-powered omnichannel customer communication platform offering multiple smart self-service solutions. By 2022, chatbots will handle 75-90% of queries, according to assessments.

AI 52

AI Customer Service Real Estate B2C 52

Zendesk

APRIL 2, 2021

By 2030, Millennials and Zoomers will be the two largest adult consumer groups in the country. Its oldest members are 24 years old, while its youngest are just 9 years old—and won’t reach adulthood until the year 2030. Satisfy customers of all ages with an omnichannel support experience.

Customer Service 98

Customer Service Start-ups Artificial Intelligence Omnichannel 98

Hodusoft

JANUARY 3, 2024

billion by 2030. Omnichannel experience The omnichannel experience that CCaaS solutions provide is one of the strongest USPs of this technology. As per a report released by Fortune Business Insights, the market size of global CCaaS is valued at USD 5.15

Contact Center 59

Contact Center Omnichannel Start-ups CRM 59

CommBox

SEPTEMBER 20, 2021

Meet Commbox – a leading AI-powered omnichannel customer communication platform offering multiple smart self-service solutions. By 2030, Gartner predicted that a billion service tickets will be raised automatically by customer-owned bots, and these numbers may grow due to the effects of Covid-19. . Read the full case study.

AI 96

AI Customer Service B2C Real Estate 96

CommBox

SEPTEMBER 1, 2022

Using an omnichannel chatbot is critical, as it allows you to offer a unified self-service experience across multiple channels and cut your repetitive work even more. By 2030, 85 million workers will be in shortage around the globe. Let chatbots do the repetitive work for you. Route unresolved interactions to human agents.

Artificial Intelligence 40

Artificial Intelligence Omnichannel AI Touchpoint 40

Zendesk

APRIL 7, 2021

Not just acceleration of adoption but a true compression—everything we expected to take until 2030 to accomplish happened in months last year.”. This is a far cry from the “30 30” formula—30 percent ecommerce by 2030, which Joel says was the accepted realty for a long time. It’s important to think of this in a dramatic way,” Joel says.

Retail 64

Retail CX Innovation Gaming 64

ECXO

JUNE 20, 2023

Revisiting and reinforcing your brand purpose – lessons from Philips, IBM and P&G India Philips – ‘O ur purpose is to improve people’s health and well-being through meaningful innovation’ Dutch multinational Philips aims to improve the lives of 3 billion people per year by 2030.

B2B 122

B2B Innovation CX Education 122