Lumoa

AUGUST 8, 2023

Collecting survey responses is like gathering ingredients, but without proper analysis, the survey results are like raw ingredients that haven’t been cooked or seasoned yet. Just as a chef transforms raw ingredients into a gourmet meal, proper survey analysis can transform raw data into actionable insights that drive business growth.

Customer Feedback 83

Customer Feedback VOC Net Promoter Score NPS 83

SurveySensum

NOVEMBER 10, 2023

The tool allows users to create industry-specific and objective-specific surveys like NPS, CSAT, CES , CSI, Onboarding, Feature Prioritization, and others. The Text Analytics software enables users to get actionable insights from open-ended feedback. The request for integration is taken on priority.

Sentiment Analysis 52

Sentiment Analysis Actionable Insights Social Media Start-ups 52

SurveySensum

OCTOBER 4, 2023

SurveySensum SurveySensum is a robust survey tool tailored for the automotive industry, designed to transform customer feedback into actionable insights. It empowers you to deploy CSI, SSI, NPS , CSAT, onboarding, and other VOC surveys to gauge the pulse of your automotive customers. Let’s dive into each tool here.

Customer Feedback 52

Customer Feedback Sentiment Analysis Text Analytics CRM 52

SurveySensum

OCTOBER 17, 2023

Not only does it allow users to create NPS, CES, and CSAT surveys but also takes a step beyond with CSI and SSI, Onboarding, Feature Prioritization, Merchant Satisfaction, and other surveys as per the industries – Retail, B2B, SaaS, FinTech, Automotive, and Healthcare. Launch NPS, CES, or CSAT Surveys – Sign Up for Free 2.

Customer Feedback 52

Customer Feedback NPS Actionable Insights Sentiment Analysis 52

SurveySensum

AUGUST 9, 2022

And an intelligible survey tool offers actionable insights, detailed reports, and powerful analytics to improve the decision-making of an organization and inculcate customer feedback into the processes. SurveyMonkey lets you create surveys for measuring CSAT, employee engagement, NPS, market research, etc., SurveySensum.

Sentiment Analysis 52

Sentiment Analysis NPS ML Start-ups 52

SurveySensum

AUGUST 3, 2023

It lets you create various surveys like NPS, CES, CSAT, etc., Real-time feedback analysis gives you instant access to valuable feedback and enables prompt decision-making. The platform employs AI-driven Text Analytics software to gauge customer sentiments accurately, providing deeper insights into customer emotions.

B2B 52

B2B Text Analytics NPS Net Promoter Score 52

Lumoa

FEBRUARY 14, 2024

From lead conversion rates (CVR), click-through rates (CTR), and Net Promoter Scores (NPS), companies use multiple metrics to analyze the effectiveness of their CX strategy. Increased Use of AI As AI technology increases its capabilities, it will directly impact chatbot quality.

Customer Experience 83

Customer Experience ML Social Media CX 83

SurveySensum

NOVEMBER 11, 2021

SurveySensum is an AI-powered end-to-end customer experience management platform that facilitates SMEs and growth-stage businesses to act effectively on your feedback. . When to launch surveys, what questions to ask, how to analyze results and prioritize actions to hit business targets, everything will be taken care of. Take a look.

Sentiment Analysis 52

Sentiment Analysis Text Analytics Close the Loop Machine Learning 52

SurveySensum

MARCH 26, 2024

Now, to effectively harness the power of customer feedback, you need a robust customer feedback tool to create surveys, gather and analyze thousands of feedback, and derive actionable insights from it. Choose SurveySensum and transform your customer feedback into actionable insights! Capterra Rating: 4.4/5

Text Analytics 52

Text Analytics Customer Feedback Actionable Insights Sentiment Analysis 52

SurveySensum

MARCH 26, 2024

Now, to effectively harness the power of customer feedback, you need a robust customer feedback tool to create surveys, gather and analyze thousands of feedback, and derive actionable insights from it. Choose SurveySensum and transform your customer feedback into actionable insights! Capterra Rating: 4.4/5

Text Analytics 52

Text Analytics Customer Feedback Actionable Insights Sentiment Analysis 52

SurveySensum

SEPTEMBER 14, 2023

5) UserVoice Real-Time Feedback User Activity Insights Session Replays Free trial available Starts at $699/mo annual agreement 4.5 (5) 5) Mopinion Comprehensive Feedback User-Centric Insights Versatile Survey Campaigns Free trial available Starts at € 259 per month 4.1 (5) 5) Doorbell.io

Social Media 52

Social Media Start-ups Sentiment Analysis Actionable Insights 52

SurveySensum

NOVEMBER 13, 2023

The tool allows you to create unlimited NPS, CSAT, CES , SSI, Onboarding , and other kinds of surveys, across different industries – Retail, B2B, SaaS, Automotive, and Insurance. You can create surveys like NPS , CSAT, CES, etc, by using the in-built survey templates designed for all types of devices, including smartphones.

Customer Experience 52

Customer Experience Text Analytics NPS Start-ups 52

SurveySensum

JULY 27, 2022

The best part of the CES tool is that it lets you create intelligent reports and actionable insights in real-time. Text & sentiment analysis. SurveySensum lets you analyze the responses using text and sentiment analysis to understand the emotions and trends behind each response. . Best features.

Sentiment Analysis 52

Sentiment Analysis Touchpoint Start-ups Customer Survey 52

Zonka Feedback

OCTOBER 1, 2022

Do a good Sentiment Analysis of your customers and try to understand what they feel about the experience they get using your product and service. The next step is to convert Product Feedback into actionable insights so that you can utilize it in the best way to make product improvements and enhance customer experience.

Social Media 96

Social Media Net Promoter Score Customer Satisfaction NPS 96

SurveySensum

FEBRUARY 14, 2024

Having the right tool is essential as it enables effective collection and utilization of employee feedback, turning it into actionable insights for exceptional employee experience that directly impacts business growth. With this businesses can tap into these insights and make informed decisions that benefit the organization.

Close the Loop 52

Close the Loop Start-ups Text Analytics Outlook 52

SurveySensum

APRIL 21, 2023

In addition, users can track metrics like NPS, CES, and CSAT and gain valuable insights into the areas to focus on and improve. SurveySensum allows users to download survey results in various formats, such as CSV, PDF, or Excel, for further analysis or sharing. Therefore it helps improve customer satisfaction.

Text Analytics 52

Text Analytics Start-ups Social Media Customer Feedback 52