SurveySensum

FEBRUARY 14, 2024

Having the right tool is essential as it enables effective collection and utilization of employee feedback, turning it into actionable insights for exceptional employee experience that directly impacts business growth. ” — That’s where the right employee feedback tool comes into play.

Close the Loop 52

Close the Loop Start-ups Text Analytics Outlook 52

Lumoa

JANUARY 24, 2024

CX professionals know they can share it as constructive feedback (if you’re lucky) or harsh criticism (if you aren’t). Whatever shape the feedback takes, it contains valuable information that can be used to improve your business’ performance. Large volumes of qualitative data turn into actionable insights.

Text Analytics 83

Text Analytics Customer Feedback Net Promoter Score Sentiment Analysis 83

Hodusoft

NOVEMBER 9, 2022

Integrating CRM software into IP PBX software enables businesses to gain access and visibility of customer feedback, data, and predictive analysis for identifying areas of improvement. Analytics and Reporting: Data analytics can be leveraged to drive actionable insights on business operations, sales, marketing campaigns, and others.

Contact Center 52

Contact Center CRM Construction Manufacturing 52

SurveySensum

SEPTEMBER 4, 2023

Product Market Fit (PMF) surveys help you determine whether your product truly satisfies your target audience and, whether your business is on the right track. They provide actionable insights that enable you to make informed decisions, refine your product, and grow your customer base. When should you launch PMF surveys?

Customer Survey 52

Customer Survey NPS Customer Feedback Customer Retention 52

SurveySensum

OCTOBER 25, 2023

This user-centric approach translates into actionable insights, helping deliver better web experiences that drive business growth and increase brand loyalty. Indulging in open dialogue with users allows you to understand what works and what needs improvement, as observed from their perspective.

Customer Feedback 52

Customer Feedback Construction Customer Satisfaction Actionable Insights 52

SurveySensum

DECEMBER 22, 2023

Cultivate a deep understanding of how individual actions contribute to overall NPS outcomes and business growth. Make it clear that feedback should be honest and constructive, and the purpose is to improve services rather than create undue pressure on customers. Neal Woodson – No!

NPS 52

NPS Gaming Education Customer Satisfaction 52