AI Artificial Intelligence Compliance Education 
Zendesk
JANUARY 18, 2024
What is AI transparency? AI transparency means understanding how artificial intelligence systems make decisions, why they produce specific results, and what data they’re using. Simply put, AI transparency is like providing a window into the inner workings of AI, helping people understand and trust how these systems work.
Zendesk
OCTOBER 9, 2023
According to the Zendesk Customer Experience Trends Report 2023 , 73 percent of consumers expect more interactions with AI in their daily lives and believe it will improve customer service quality. Like Spider-Man uses his spidey senses for good, businesses can use AI to improve their customer experience.
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Execs In The Know
JUNE 7, 2023
Importance of Generative AI Many CX leaders acknowledged the potential of generative artificial intelligence (AI) in driving efficiencies. However, concerns were raised about governance and compliance in implementing AI solutions.
Comm100
FEBRUARY 13, 2023
It’s an exciting time in artificial intelligence. The release of ChatGPT has kicked off an AI battle among the tech giants, and public experimentation has already turned up some incredible applications for ChatGPT. In this blog, we’ll look at some of the benefits of ChatGPT for higher education as well as risks to be aware of.
Comm100
OCTOBER 30, 2020
You know that the best AI chatbots reduce operational costs and provide cost effective 24/7 availability. We’ll cover some of the best AI chatbot technology in the field, then give you some tips on how to make your final decision. Ada’s AI customer service bot helps you personalize automated customer experience.
Comm100
JANUARY 29, 2021
You know that the best AI chatbots reduce operational costs and provide cost effective 24/7 availability. We’ll cover some of the best AI chatbot technology in the field, then give you some tips on how to make your final decision. Ada’s AI customer service bot helps you personalize automated customer experience.
SurveySensum
DECEMBER 29, 2023
Educating stakeholders on the tangible benefits of patient-centered care, coupled with real-world success stories showcasing the positive impact of integrated patient experience insights, aids in garnering support and dissipating resistance. International Evaluation of an AI System for Breast Cancer Screening. McKinney, S. Sieniek, M.,
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