Fonolo
MAY 10, 2023
Attending contact center conferences and live events is an excellent way to keep up with technology and best practices in this rapidly changing industry. Avaya Engage, June 18-21 Orlando, Florida Avaya Engage is contact center professionals looking to discover what’s next in customer experience technologies. You’ll be glad you did!
Fonolo
MARCH 6, 2019
With outfits in Georgia, Arizona, and Texas, it’s a professional organization providing knowledge and opportunities for service centers, call centers, and other business operations. Live Better Electronically: AI and the Customer Experience. Organizations appear in alphabetical order. 6 Must-Read Customer Experience Trends in 2019.
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Steven Van Belleghem
NOVEMBER 10, 2020
So far, Walmart launched clinics in Arkansas, Texas, and Georgia and it is currently planning to open six additional locations around Atlanta and new Florida locations soon. On top of that it also offers free online wellness courses. Toyota’s Woven City is expected to appear in 2021 at the foot of Mt. Fuji in Japan.
Qualtrics
APRIL 14, 2021
Originally wanting to be a neurologist, an experience during his time at the Medical College of Georgia changed his view on what was important. “I I did a rotation with a physician in southern Georgia who had been in private practice with years of experience. McGill thought healthcare would be interesting.
Aquire
AUGUST 2, 2021
These bots analyze a user’s input and employ technology like natural language understanding (NLU) to determine what the user means instead of just what they said. Understanding context is perhaps the key function of advanced AIs. And, AI-powered chatbots can go even further than that, handling actual human conversations with customers.
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